I’ve recently moved to a new practice to do billing.
As I do the job, I feel very uncomfortable for what they asked me to do.
My job is to check patient’s benefit In and Out of network.
We have two doctors, but only one of the doctor is in-network.
So when patient has a good out of network benefit or already met their deductible,
doctor will bill under non par doctor. Of course, checks will be sent to the patient and that is my job to chase after.
They don’t ask, nor inform patient before they billing out of network.
I tried to talk to the doctor, but doctor thinks that I’m over reacting.
I would like to know what all other billers think about this situation.
Please kindly share your thoughts.

Thank you.