Looking for some guidance on the legality of the following situation: A patient comes in for lab work and the physician or phlebotomist missed something on the order and the patient has to come back. Do you no charge the venipuncture when the patient comes back as a courtesy because it was our error? Does the venipuncture go on the claim with $ 0.00 or can you leave it off completely? Do we bill the patient because the service was completed?

Thanks
Steph Mescher