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2018 CPC Practice Exam Answer Key 150 Questions With Full Rationale (HCPCS, ICD-9-CM, ICD-10, CPT Codes) Click here for more sample CPC practice exam questions with Full Rationale Answers

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Burnout: The Struggle is Real

Medical coders and billers are at risk for being diagnosed with Z73.0. Do you feel like you suffer from burnout? Medical coding professionals deal with a lot of pressure in the workplace. You must maintain a high-quality standard of work, while working quickly and keeping abreast of ever-changing rules and regulations. Your job may place […]

The post Burnout: The Struggle is Real appeared first on AAPC Knowledge Center.

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Extinguish Coder and Medical Staff Burnout

Recognize the symptoms and take precautions to prevent sparks from raging out of control. According to a Mayo Clinic Proceedings article published in 2015, 54.4 percent of medical providers are burnt out. Although studies have not extensively studied burnout rates among staff members, such as medical coders, auditors, and practice managers, significant burnout rates exist […]
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5 Ways to Protect Your Clinical Team From Burnout

5 Ways to Protect Your Team from Burnout

The odds are high that burnout will strike every healthcare professional at some point. Health workers — as well as teachers, ministers and others in the caring professions — are at increased risk for the stress syndrome because of the intensity of their work and the emotional bonds they form with the people they’re helping.

Recognizing the signs of burnout and how to overcome it can help you and your colleagues stay healthy and motivated so you can provide your patients with the best possible care.

What Is Burnout?

Generally, burnout is caused by a person’s inability to relieve the physical and mental symptoms associated with unrelenting stress.  It can show up as poor job performance, an impersonality with patients and lack of motivation.

Health problems such as high blood pressure, insomnia, depression or addiction can also be signs of burnout. The degree of burnout and the way the syndrome appears vary widely from person to person. For some, it may include nothing more than negativity about the workplace.  In others, it might be serious enough that a health professional has no interest in ever going back to work in the field.

Burnout: The Full Assessment

Breaking down burnout will help shed light on how it may be affecting the whole person. Knowing the signs, symptoms and strategies to prevent job burnout can help you and your team give patients the best possible care.

Signs of burnout

  • Becoming cynical or critical at work
  • Do you drag yourself to work and have trouble getting started once you arrive
  • Becoming irritable or impatient with co-workers, customers or clients
  • Lacking the energy to be consistently productive
  • Lacking satisfaction from work achievements
  • Feeling disillusioned about work
  • Changes in sleep habits or appetite
  • Troubled by unexplained headaches, backaches or other physical complaints

Supportive Strategies for Managers

Here are five different ways in which managers can help their staff succeed, feel a personal investment within the organization and stay healthy.

1. Show Appreciation

One way you can help your staff’s morale is to help them feel appreciated. It’s important for managers to show appreciation for a job well done and to take an active interest in an employee’s life.  And, it doesn’t need to be complicated, a simple note of thanks can go a long way!

2. Take breaks!

Employers need to encourage breaks so that their staff doesn’t overwork themselves to the point of burnout. Breaks help us walk away from stress.  The first place to start?  Model the behavior by taking a break yourself!   See if the nurses will buddy up with each other to give each other breaks. Make your break room a calming place for the team to go. Everyone needs to get away and have a few minutes to themselves.

3. Encourage Healthy Habits

Packing your lunch can be the easiest way to eat right at work. It’s easy to go to the vending machine, but not good for your waistline, or your wallet. Set up a place to help your staff exercise. Why not promote a 10 minute walk break?  After all, patients look to clinical teams for health advice, shouldn’t we support one another in taking care of our own health?

4. Provide Learning Opportunities

Practices should promote/encourage ongoing learning and different educational situations. This allows employees to feel confident and in control of their careers. Personal development is another often overlooked arena of health and wellness.

5. Vacation time

Make sure people are taking their vacation time. It’s necessary because it promotes a healthy work-life balance. They need to feel valuable to the company at which they work, and rewards like this are good thing.

Is there a cost associated with these strategies to boost team morale? Yes. But they’re worth it when people’s passion for the company they work for is rejuvenated and reinvigorated. What strategies have you used at work to help your team feel supported and engaged?  

— This post 5 Ways to Protect Your Clinical Team From Burnout was written by Manny Oliverez and first appeared on Capture Billing. Capture Billing is a medical billing company helping medical practices get their insurance claims paid faster, easier and with less stress allowing doctors to focus on their patients.

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