I am writing this post for advice on what I should do about an email from our Coding Compliance Officer in response to an email I sent a certified coder in our organization. I am a CPB and work billing Medicare and some Medicaid at my organization. I have sent the email to the CPC coder asking her to review a date of service where the patient was billed in error and had Medicaid. One of the reasons I needed her to look at it was the provider billed a new patient visit and the patient has been well established with our providers for the last year. I received a response from the Coding Compliance officer stating why was I asking the coder to review it when all I had to do was convert the new patient visit code to the "corresponding" established patient visit code. In my years in this industry and working with many facilities we as billers (who are not certified coders) where told to give those types of visits to the CPC personnel to review for correct coding. Am I wrong in this? and Should our Certified Coding Compliance Officer even be suggesting that I as a non certified coder just randomly change the codes? Thank you for your time in answering my question.
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Email Etiquette in an Instant
The primacy of email in our work lives means we need to pay attention to proper email etiquette. Webster defines etiquette as, “the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life.” The rules of etiquette—dress, speech, and behavior—depend on the setting we are in, […]
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Coders Direct weekly jobs email for week ending July 27th
Montana Hospital Employee Email Hacked
The email account of a Montana Clinic employee was hacked in May while they were oversas, potentially compromising the information of over 8000 patients.
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Weekly Jobs email from Coders Direct for wk ending July 20 2018
Be sure to read the part on HIPAA overseas. Take action today. Its easy. Read and you will see.