Strategic and detailed healthcare administrator with demonstrated ability to analyze and leverage information for significant business results. Articulate and persuasive communicator who is able to interact with a variety of individuals. Proven ability to maintain detailed oriented while multitasking and while also demonstrating great professionalism.
Allina Health John Nasseff Neuroscience Specialty Clinic
Provider Coordinator- Coordinate and facilitate clinical, patient and provider needs.
Physician scheduling- template and create on both Outlook and Epic. Manage and create paging system through Amion. Provider reimbursements, provider credentialing- Develop relationships with our telehealth facilities, complete stages of credentialing process.
Payroll duties- Daily timecard assignments, also develop and manage shift tracking for quarterly totals.
Patient billing and registration and scheduling- assign billing codes from clinic visits, obtain correct patient information, Patient imaging scheduling and prior authorizations, medical record duties.
Miscellaneous tasks- Includes any provider needs both small and large, paging issues, hospital issues, order issues, calendar issues, payroll issues, security issues, contract issues, parking issues, etc..
Allina Health United Hospital
Health Unit Coordinator- Help coordinate and facilitate flow of inpatient unit while working closely with nursing and managerial staff.
Help coordinate and facilitate admissions and discharges of patients on unit. Inventory, ordering materials for both patient and staff use.
Manage and filter phone calls on unit. Customer Service, unit greeter, help direct visitors. Help facilitate and create smooth transition when sending a patient to an outpatient facility. Fax orders, records, call and arrange proper transportation, etc… Daily chart maintenance and prep
Help charge nurse with flow of unit
Miscellaneous daily tasks to help nurses maintain workflow and safety of unit.
European Wax Center
Assistant Manager- Helped to manage salon staff, complete daily tasks, and increase performance.
Completed six week management development program. Implemented different processes to improve revenue by developing and achieving both individual and team goals within. Maintain own sales goals.
Created templates, scheduled, and completed payroll for all staff.
Attended career fairs, and promotional events.
Dealt with any customer complaints, comments, and issues in a positive, attentive, and professional manner. Accounts management and handled returns and exchanges.
EXTRA CIRRICULAR EXPERIENCE
A Touch of Magic
Balloon Twister- Create, develop, and maintain relationships with a friendly, fun, and professional demeanor.
Create balloon animals for children and adults. This opportunity has helped me to develop wonderful people skills and great patience all while learning a life-long skill.
CPC- A- Granted through passing of AAPC exam
Successful completion of medical coding course through Medical Coding Academy
Practi-Code- Successful completion of an online Medical Coding Internship through AAPC
HUC- Health Unit Coordinator Certified: granted through passing of course and exam through Century College, Maplewood, MN
High School Graduate- Chisago, MN
ADDITIONAL INFORMATION SKILLS
CPT coding courses, HCPCS, Analytical and Critical Thinking, ICD-10 CM, ICD-9 CM, , Medical Billing and Coding, Customer Service, Multi-Line Phone System, Problem Solving, 10-key, Microsoft Word, Excel, Outlook, PowerPoint, Power Chart, Medical Terminology, Collections, AAPC completion of Praticode