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Build your dream team and avoid low productivity, low morale, and high turnover. Recruiting and hiring new employees can be expensive and will eat up your production time quickly if you don’t manage the process well from the get-go. Optimal outcomes begin with effective and well-planned interviews. If an interview is not organized, efficient, and […]
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The AAPC Social Hour on Facebook Live, June 9, at 11 a.m. MT (1 p.m. ET) focused on resume and interview tips. National Advisory Board (NAB) member Kiosha T. Forston, MASS, RHIA, CPC, CHTS-TR, joined moderator and AAPC Social Media Manager Alex McKinley to talk about certain “soft skills” that are most important to both […]
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How to collect forensic evidence in an interview for a healthcare audit.
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What’s the best way to get an interview for a medical coding job? Start with your resume. Take a good look. Would you hire you? Here are eight characteristics of a good resume: 1. Make a good first impression. Your resume serves as an initial introduction to a potential employer. Spelling errors, for example, say […]
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1. What skills and personal characteristics do you need to perform this job successfully?
2. What Education and training is required for this type of Work. Did you participate in formal training?
3. What is the range of income possible for persons in the field? What is the starting salary range?
4. What do you like the most about your job? What do you like the lease?[/FONT]
1. Display professionalism in every approach. It gives the first impression about you. Make it the best.
2. Read your resume several times and check for all types of errors including grammatical errors, typos and misspellings. If possible ask someone else to go through it and request their comments on the same document.
3. Display your command over the language by showcasing it through the e-mail that you send requesting for an interview. Fill it with complete and clear sentences that will make you seem having an edge over your competitors.
4. Your resume should be updated and not outdated. So make sure that it is filled with the right information viz. phone number, address and other contact information should be right.
5. Using an e-mail id that is professional will help in many ways. Your first name and last name should be perfectly filled in the contact information (mail account). It is very unprofessional to use fancy names or short forms that do not identify the actual you.
6. Include references and previous e-mails while replying to your employer. This will make it easy for him to understand as to what you are talking about and what you are referring to in the present mail. Structure your replies professionally, they should be made up of complete sentences and should also contain your name.
7. Your emails should always be professional and should contain your first name and the last name at the end as signature. In case you are expecting the employer to contact you, including your phone number would be handy and advantageous.
8. When giving information regarding your work experience, elaborate the work you have done for not more than 10 years. Nobody will want to look out for what you have done for the past 20 years. Be crisp and highlight your specialties and the current work you are doing i.e. hospitals, clinics, radiology etc. Also elaborate upon the type of reports you are familiar with i.e. OPs, H&Ps, hospital consultations, outpatient consultations.
9. Spell out information about your education after joining work. You might be marking out an edge over others by doing so.
10. Never give any personal information regarding your marital status, number of children, age etc. in your resume. They can be given in a separate form to be filled when joining the firm.
11. If you are to be interviewed over phone, be organized and professional. Have some notes with you highlighting the necessary information that you need to give. They may include dates of past experience, production, QA scores, current compensation and compensation expectations, computer specs, and other information that an employer might ask for. The interview is a two way process, even you might want to ask certain questions. Make sure that they are concise and relevant.
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Interview preparation in any industry requires that you know what questions are likely to be asked so that you can formulate answers ahead of time, and rehearse your delivery. Typical interview questions and the kind of answers hiring managers are looking for are widely available online with just a little effort, even if you are interviewing for a sales job. But, medical sales interviews can involve more specialized questions than an average sales job, depending on the area you’re in (laboratory, clinical diagnostics, biotechnology, imaging, pathology, hospital equipment, surgical supplies, medical device, or pharmaceutical), although the sales process is generally the same-the difference is in the details. And the details can be taken care of by careful research of the company and its products, goals, and culture.
Questions:
1. Are you in the right location? Will they have to relocate you? Are you even willing to move?
2. Can you travel? Most sales jobs require traveling to customers throughout your region, and medical sales are no exception.
3. Do you have the requirements? What experience/training/education do you have that qualifies you for this job?
4. Do you have the BS degree? Is it in the life sciences? A Life Science degree isn’t always necessary, but a background in chemistry or biology does help. If you don’t have the degree: if you can show specific classes you took in those areas, it increases your chances because it demonstrates some knowledge in the medical arena.
5. What have you done to prepare for this type of opportunity? Hint: Don’t say “nothing”….talk about the sales books you’ve read, the training you’ve taken, the ride-alongs you’ve done with reps in the field, and the information-gathering interviews you’ve done.
6. What are your strengths? Weaknesses? Focus your “strengths” answer to those actual strengths you have that will be a benefit in this job. Candidates usually answer the “weaknesses” with something that isn’t, like “I just work too hard,” but you could go the refreshingly honest route of naming an actual weakness that you, naturally, have already taken steps to overcome.
7. Where do you want to be in 5 years? What are you looking for?
8. How do others describe you? Before you get to the interview, ask a few friends that very question. It may surprise you, and it may give you a fantastic answer. No matter what, though, have the presence of mind to limit your “description” to qualities that would be great in a medical sales rep: energetic, smart, ambitious, dependable, a team player, a leader, loves people, loves technology, fascinated by medical breakthroughs, likes helping others, competitive, loves to travel, etc. They don’t need to know about how much you love your yoga classes, paintball weekends, or your staunch conservatism/liberalism.
9. Who would serve as your references? Be very sure that you know what your references will say about you. When you call to give them a heads up, take that opportunity to coach them on tailoring their answer to what will be the most effective for this particular job.
10. How do you handle conflict? Here’s where you give an example from your past about something that happened with a co-worker or customer, and how you successfully negotiated an agreement that everyone was happy with. Use the STAR approach to answering: State the Situation, the Task that was at hand, the Approach you took, and the Results you got.
11. What would you do…then they give you a tough sales scenario? This is a classic behavioral interview question. If you can, bring it around to something similar that did happen, and what you did about it.
12. How would you build your market? This is an excellent opportunity to introduce your 30/60/90-day sales plan, which you create out of your research on the company and the position. It’s your “to do” list for exactly what you will do during your first 3 months of employment to learn your job, learn your customers, and build your market to increase sales.
For all these questions, the key is to listen, clarify, answer and then ask how they would answer that question. You can learn a lot-which will either impress them with your initiative and willingness to learn, or give you something you can use for your next interview.
Peggy McKee is the owner and chief recruiter for PHC Consulting, a recruiting firm providing top sales talent, sales management, marketing and service / support personnel to some of the most prominent high growth companies in the medical and laboratory products industry for over 9 years!
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