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2018 CPC Practice Exam Answer Key 150 Questions With Full Rationale (HCPCS, ICD-9-CM, ICD-10, CPT Codes) Click here for more sample CPC practice exam questions with Full Rationale Answers

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Past, Family, and/or Social History (PFSH)

Have some confusion in understanding the proper way to document a PFSH. I have a provider who only documents " Patient’s medications, allergies, past medical, surgical, social and family histories were reviewed and updated as appropriate " in all his visits

Per E/M guidelines: You do not need to re-record a ROS and/or a PFSH obtained during an earlier encounter if there is evidence that the physician reviewed and updated the previous information. This may occur when a physician updates his or her own record or in an institutional setting or group practice where many physicians use a common record.
You may document the review and update by:
• Describing any new ROS and/or PFSH information or noting there is no change
in the information
• Noting the date and location of the earlier ROS and/or PFSH

by him signing and dating below, is this sufficient to account for a PFSH????

This is an example of the providers documentation:

Chief Complaint
Patient presents with

• Hypertension

*
*
HPI patient is here for htn,. He has been on medication in the past. But has not had insurance. Now he was unable to past a dot physical to drive big rig.
*
Review of Systems
Neurological: Positive for headaches.
*
*
*
Patient’s medications, allergies, past medical, surgical, social and family histories were reviewed and updated as appropriate.
*
*

Objective:
Physical Exam
Constitutional: He is oriented to person, place, and time. He appears well-developed and well-nourished.
Cardiovascular: Normal rate.
Neurological: He is alert and oriented to person, place, and time.
*
*
*
Assessment:
*
1. HTN, goal below 140/90 losartan (COZAAR) 50 MG tablet
* DISCONTINUED: losartan (COZAAR) 50 MG tablet
*
RTc in 1 week for bp control.

Electronically signed by XXXXX, DO at 10/23/2017 *9:40 AM

Medical Billing and Coding Forum

Icd 10 for past history of needle stick?

Provider documented only: "During her career, she has had needlestick injury. Unsure if she had had Hep B vaccine. Has not been tested for hepatitis C." Provider ordered labs, incl Hep B,C, RPR, and HIV.

No documentation that she’d ever actually been exposed to bodily fluids. Tatoos don’t count as high-risk behavior. No other signs/symptoms, except fatigue.

Any ideas?

Thanks!

Medical Billing and Coding Forum

Taking Care of Past Due Medical Bills

Thanks to the decline of the economy, a lot of people are finding that they have a stack of past due medical bills. The stack gets larger and larger every month, and they don’t know how they are going to manage to pay them.

Here are some steps that you can take to deal with unpaid medical bills.

Look at Your Budget

The first thing that you want to do is take a look at your budget. If you don’t have one yet, make one up. List all your expenses and your income for each month to figure out where your money is going.

Get the Bottom Line

Go through your past due medical bills and make a list of what you owe. If you don’t have your latest copy, call the number that is on one of your older bills and find out what your current total is.

Negotiate

Talk to the offices and hospitals that you owe money, and see if they would be willing to come down on the amount that you owe. If you have the cash available, let them know that you will pay them right now if they are willing to lower the amount that you owe.

Ask About Payment Plan

If negotiating isn’t possible, ask them if you can make payments each month. If they suggest a figure, make sure that it’s something that you will be able to do. Chances are that you will be able to come up with an agreement that will work for the two of you. All you have to do is make sure that you are polite and that you remain calm throughout the talk. This is going to increase your chances of the billing staff listening to you.

The times are tough for everyone, but that doesn’t mean that people will be unreasonable. If you come up with a plan and you show that you have done your homework, you are going to show that you are serious about waning to take care of your past due medical bills and squaring everything away. Be educated, be prepared, and be polite. These three things are what will help you to plead your case to your debtors and get your bills taken care of before they ruin your credit.

There are many different reasons that people seek help for past due medical bills. No matter what you decide, the important thing is that you know that you have options. If you’re in too deep and want help with past due medical bills, contact us today and see what we can do for you. You shouldn’t have to feel helpless in a situation like this.

Related Medical Coding Articles

Past is present: ICD-10-CM clears some ICD-9-CM issues while others persist

By Robert S. Gold, MD
 
I have been musing recently about things I’ve written for this journal over the past years. Hard to believe I’ve been doing monthly educational articles regarding the clinical aspects of coding since about 2002.
 
I know that a lot of my pieces had relatively universal appeal. Some had been considered outrageous and seemingly destructive, depending on the view of the reader. But time has proven they were right then, and they are still right in ICD-10. Return with us now to those thrilling days of yesteryear–the Lone Ranger rides again. 
 
SIRS
Back in 2002, I objected that the codes for "sepsis" and "septicemia" were the same codes–and they were all described as "septicemia."
 
In the article, I emphasized that sepsis was a condition that resulted when the body suffered the consequences of a localized infection mediated by chemicals that were released into the bloodstream, but that the infection was a local event. I pointed out that septicemia was an infection of the bloodstream itself–and that both could exist simultaneously, but they were different animals and needed different diagnosis codes to describe them.
 
Then, in 2003, it was finally published, after adoption of the 995.9x series of codes, that septicemia and sepsis were different (AHA’s Coding Clinic, Fourth Quarter 2003, pp. 79-81) and that the new codes would identify that distinction.
 
Okay, that being somewhat resolved, I pursued the issue that SIRS plus infection is NOT sepsis in 2009. Why? Because the combination of codes for SIRS plus infection, without or with organ failure, led to a massive proliferation of coding "sepsis" cases when there was no sepsis–and often when there was no SIRS. Nothing changed in the rules or definitions.
 
I brought along some of the world’s most renowned specialists in infectious disease and critical care who had supported for years (since 2001, actually) that SIRS plus infection is NOT pathognomonic of sepsis. Nothing happened.
 
Finally, with the coming of ICD-10-CM, the equivalent of 995.91 (SIRS plus infection without organ failure) disappeared. "Sepsis" is now "sepsis." You need the word "sepsis" to code "sepsis." All is right with the world, right?
 
Nope. Not a chance. Now, instead of all of the codes being "septicemia" codes, they are all "sepsis" codes–and the only "septicemia" code we have is for plague. (There’s actually one for meningococcemia, which is infection of the bloodstream with the meningococcal organism.)
 
So we have no other codes for septicemia when all of the codes had been for reporting septicemia up until now. If you look up "septicemia," you get A41.9 (sepsis, unspecified organism), equivalent to the 038.9 (unspecified septicemia) of ICD-9-CM.
 
So sepsis is septicemia again–after all of our work to distinguish that the two are different. And though septicemia is defined as infection of the bloodstream, we have no codes for bloodstream infection in ICD-10-CM except catheter-related bloodstream infection (T80.211-). And infectious disease physicians are calling these "bacteremia," so there’s no chance of determining what the patient has through analysis of diagnosis codes.
 
One step forward, two steps back.
 
Syncope
In November 2002, I wrote an article on syncope. Here I spoke of the myriad of conditions that could led to the symptom of passing out. (Remember, syncope means that the patient actually passed out. When we see "near syncope" written and try to code it, the encoder sees the word "syncope" and assigns that code, recognizing that "near" and "pre-" are nonessential modifiers, so the patient didn’t actually have to pass out.)
 
I talked about neurogenic syncope causes and cardiogenic causes. I spoke of volume changes (hypovolemia) and autonomic nerve dysfunction and arrhythmias such as bradycardia. In ICD-9-CM, everything went to 780.2 (syncope and collapse) without additional specifics being provided by the physician and the "due to" cause of the syncope if a cause could be found.
 
Yes, there were syncopes due to lumbar puncture and complicating delivery and such. The arrhythmia codes were arrhythmia codes, and the syncope part disappeared.
 
Well, in ICD-10-CM, all of the syncopes are now R55 (syncope and collapse). Whether it was a cardiogenic or neurogenic cause or it was attributed specifically to an arrhythmia or to heat or a coughing episode (which is really neurogenic, but it has a code of its own at R05 [cough]), there’s no improvement without the physician getting involved. And the doctor must identify the cause of the syncope and make the link so that the other diagnosis would be the principal diagnosis, not the syncope.
 
In this article, I noted that the term "orthostatic hypotension" was usually a symptom when provided by the physician and not a diagnosis, but was assigned 458.0 (orthostatic hypotension). That’s when the patient’s blood pressure drops with change in opposition from lying to sitting or standing and causes decreased blood supply to the brain, leading to the patient becoming dizzy or passing out.
 
It should be called orthostatic changes in vital signs, but the docs and nurses call it orthostatic hypotension. It’s a symptom, and it’s always due to something or other. In ICD-10-CM, we again have a breakdown of codes with I95.0 (idiopathic hypotension) and I95.1 (orthostatic hypotension), which is the equivalent of 458.0 and the code for the symptom complex of orthostatic changes in vital signs.
 
We also have I95.2 (orthostatic hypotension due to drugs), as often happens with patients on beta blockers; I95.3 (hypotension of hemodialysis); and I95.89 (other specified cause of orthostatic blood pressure changes).
 
But it’s still not a diagnosis. We still have no better idea about the pathophysiology of the patient’s syncopal episode, with or without measured hypotension. We need this from the doc. That’s the conclusion I wrote in 2002:
 
Interactions between or among drugs can cause instability of the arteries and veins. The physician might have to change the patient’s beta blocker dosage or switch to a non-beta-blocker drug for treatment of the patient’s hypertension. A patient might have intrinsic autonomic nerve dysfunction, where the arteries and veins cannot maintain the pressures that they normally exert on the column of blood in them, or they can’t respond quickly enough to changes in position. In all of these, the patient stands up and falls down. Immediate testing of pulse rate and blood pressure on position change demonstrates "orthostatic" changes.
 
Whether it’s dehydration, autonomic dysfunction of diabetes, sick sinus syndrome, or aortic stenosis, the coder must recognize that most of the time the physician knows the cause of the syncope and makes some effort to document that cause. Most of the time, however, the cause of the syncope is not clear. Keep this column nearby and refer to it when you see syncope or orthostatic hypotension documented. If you see one of these causes, a clinically oriented query couldn’t hurt.
 
Hypertension
I10 is the ICD-10-CM code for hypertension, whether benign or malignant. Too easy, right? I objected, as I seem to do a lot, and wrote my objections and got together with some of the premier physicians in nephrology and hypertension.
 
We agreed that malignant hypertension kills patients and we must have a code set to demonstrate this potentially lethal condition. Word got to the code gurus in the Coordination and Maintenance Committee, and we all must be ready for this change, though it doesn’t exist–yet.
 
I’m sure you have all seen documentation of such things as hypertensive emergency, hypertensive urgency, and hypertensive crisis, right? Well, this is a situation where acute onset of exceptionally high blood pressure levels can cause target organ damage, such as hypertensive encephalopathy or hypertensive stroke or seizure, acute renal failure, or acute pulmonary edema.
 
Blood pressures in the range of 220/110 or higher (it can be lower in children) must be treated quickly to avoid death of the patient. Existence of this situation is called a hypertensive crisis. It’s not slight elevations in blood pressure that happen when you run a half block–it’s real, serious stuff.
 
If there is target organ damage, as above, it should be referred to as hypertensive emergency. If it is identified that no target organ damage has occurred, the incident was a situation of hypertensive urgency. In future updates, there will be an I16 code for hypertensive crisis that requires specificity with the fifth character to distinguish between hypertensive emergency and hypertensive urgency. They got this almost right.
 
Instructions will be there to determine if the patient’s hypertensive crisis was associated with endocrine-induced hypertension or renal artery stenosis or other secondary cause of hypertension, or if it was essential hypertension. But the instructions are not there (yet) to "code also" the target organ damage that justifies coding the hypertensive emergency. Maybe one day they will be. 
 
Editor’s note: Dr. Gold is CEO of DCBA, Inc., a consulting firm in Atlanta that provides physician-to-physician CDI programs, including needs for ICD-10. Contact him at 770-216-9691 or[email protected]If you have a specific procedure or condition you would like Dr. Gold to address in his column, contact Editor Steven Andrews at ­[email protected]. This article was originally published in the November issue of Briefings on Coding Compliance Strategies.

HCPro.com – JustCoding News: Inpatient

coding from Past medcial history

Can some please tell me what is correct…..I have always known not to code from the past medical history but now I am being told to do so, this is outpatient coding. I was taught to coded ONLY what was pertinent to the visit, if provider did not manager CKD, HTN, DM, in that visit you do not coded it. I tried to look on CMS website for some guidelines so that way I can take back proof that we are not to be doing this. thank you for any help you can give.

Medical Billing and Coding | AAPC Forum

“Fixing” past issues to embrace the “Future” — ICD-10cm: In our sights…

.. Originally published by JustCoding.com as written by me…  
*********************************************************************************


“Fixing” past issues to embrace the “Future” —  ICD-10cm: In our sights…
Lori-Lynne Webb
August 1, 2015
As coder and billers we are a pretty flexible group.  Overall we are excited to get started and forge ahead with ICD-10.  However, before we can fully embrace this future of great documentation, with new and different coding strategies, we must “Tidy up”  after ourselves, and not leave our “coding house” a mess before ICD-10 arrives.  
Too often we get busy, lazy, complacent, or just don’t realize what is still left out there to do before we begin anew with ICD-10cm.  All of us have our “bad habits” and science has proven it takes at least 4-6 weeks to change a bad habit.  We will begin a quick run-down on some “quick fixes” to jump start your “clean up” before ICD-10 arrives.   These areas of improvement are not in any specific type of “order”, just good places to begin.
Update Encounter/Superbill forms:
When was the last time you took a good, hard look at your encounter/superbill forms?  If they haven’t been updated lately, you may be leaving $ ’s on the table.  Most importantly, if you’re not getting a good diagnosis code to go with the office visit or procedure that has been performed, no only are you potentially missing revenue, but the patient care is affected when the diagnosis is not clearly specified.  
ICD-10cm and the large volume of specificity this code set brings for diagnosis coding will make it a lot more difficult to easily have diagnosis codes included on paper encounter forms.  If this is the case, you may want to consider dropping the diagnosis “check boxes” from encounter forms and ask the provider to give you a “handwritten” specific diagnosis, that can be corroborated with review of the actual documentation.  These handwritten diagnoses will need to include laterality and specificity. 
The coder then is able to take these handwritten diagnoses and do what a coder does BEST –  Code the claim based upon the documentation provided.    If the physician is the one to actually “choose” the code or “enter” a diagnosis code  into the EMR/EHR, you may need to provide a good cross/reference tool for the provider to refer to that is NOT a part of the encounter/superbill form.    By “cleaning up” this process you can potentially see for the practice:  a) more accurate diagnosis documentation b) more accurate claim submitted c) less claim rejections, d) revenue stream flows more smoothly with less “outstanding” claims.
What is in your top 25?
If you don’t know what your top 25 diagnoses are, you should make this a priority to find out.  Most practices submit many of the same diagnosis day in and day out.   Take the time to find out those diagnosis codes and create a good, cross reference tool to be used that gives the provider the “old” ICD-9 code and the potential “new”  ICD10cm codes.  In some cases, you may be able to give the provider a direct 1-1 match, in other cases it may be far more.  Once you know your top 25,  then dig into the documentation of those case files to see if the diagnosis documented in the old files really stand up to what will be needed in ICD-10.  If not, this is the prime time to get that “fix” put in place.  Communicate with your providers to create good macro’s, templates, and verbiage to help them with documenting clearly and concisely to jointly create good patient care outcomes, in addition to good claims and reimbursement outcomes.
GIGO?  Garbage In, Garbage Out
If you’ve not heard this term before, it is something to think about.   GIGO is an acronym that stands for “Garbage In, Garbage Out.” GIGO is a computer science acronym that implies bad input will result in bad output.  In regard to coding and billing, If you put “garbage in the revenue stream, you are going to get garbage back out”.   As coders, we want to be putting in the best information possible to have the best outcome on our revenue and claims payments.  In July 2015, CMS came forth and stated that when ICD-10cm is implemented they will not deny claims if the billed code is in the “family” of codes.  This can be confusing for coders who rely on specificity and want to have the best code chosen for what is documented.  CMS did clarify what is meant by “family of codes”  in a Q&A release updated on July 31, 2015.  (https://www.cms.gov/Medicare/Coding/ICD10/Clarifying-Questions-and-Answers-Related-to-the-July-6-2015-CMS-AMA-Joint-Announcement.pdf
“CMS has defined the “Family of codes” to be codes within the same as the ICD-10 three-character category. Codes within a category are clinically related and provide differences in capturing specific information on the type of condition.” 

 Even though CMS has stated they will not “deny” the claim if your diagnosis is within the family, however, the best option is to code to what is documented.  The G.I.G.O. theory goes hand in hand with the adage “if it wasn’t documented, it wasn’t done”.  As a coder, perform your due diligence and be sure that you are currently coding to the best of your ability and coding to the best specificity NOW, and don’t wait till implementation date to make this change. 
If you are putting good information in, you will have cleaner claims coming out, and less “fixes” and “appeals” to be done on the backside.  Anytime you have to re-code and re-submit a claim it not only costs you time, but costs your practice money as well. 
What is happening on your “front end”?
In regard to the GIGO theory, be sure to check what is happening on the “front end”.  If patients are not being registered into the demographic/patient management system correctly, this can be another “glitch”.  Eliminating and avoiding demographic claim denials is essential to a good coding and billing  team practice.  Demographic errors can hold up revenue, and saddle your coding/billing staff with unnecessary work to clean them up and rebill those claims.   
This is now the perfect time to work with the front end/front office staff to spruce up and smooth out any demographic hold-ups in the registration and check in processes prior to the ICD-10 go live.  Work with your front office colleagues to get good documentation reported and documented in the patient medical and billing record.  Always ask (each visit) for the patient’s most current address, phone, e-mail, work, insurance, payment plans, or other pertinent information to help create a good medical information record/documentation file. 
Many patients have changing insurance carriers and coverage with the implementation of Obama-care.  If the front office staff can’t gather current pertinent information before the appointment, have them ask for it as soon as the patient arrives.  If you need a referral or pre-authorization before the patient is seen, obtain it as soon as possible, in addition to collecting co-pays, verifying deductible status,  verifying eligibility and benefits.  And, don’t forget the importance of the ABN/waiver form if a service is not covered.  Patients need to be informed and understand their financial responsibility to the clinic if a service is not covered.  
Last but not Least….
Coders have an extremely important role in the medical office, and with the upcoming ICD-10 roll out, this last list of tasks may seem obvious, but the importance cannot be discounted to having a successful transition to ICD-10
1.     Focus on “Quality” not “Quantity” or other measures of coder productivity. The qualityof coded data is more critical considering the amount of new codes in ICD-10 and specificity. 

2.     Try to eliminate as many of the daily distractions and disruptions in the workplace as possible. (eg avoid GIGO to ensure clean claims the first time through)

3.     Communicate, Query and Educate all members of your office team.  Be exceptionally diligent, yet helpful,  with the providers when you find conflicting and incomplete diagnosis documentation in the patient record.  We are all in the learning curve, in trying to master coding with the new ICD-10 codeset.
 
4.     Fix it first – Submit it second.  If you find an error, fix it when you find it.  If you wait, it may get lost in the shuffle, then create more work, later. ( eg wrong patient address, wrong insurance, etcc)

5.     Take time to educate and review the official ICD-9cm AND ICD-10cm coding guidelines for both outpatient and inpatient diagnosis billing.  If you review both sets, you will be able to clearly understand the similarities and differences that can be critical to your claim and diagnosing success.

6.     Perform full-spectrum chart audits in your practice to help resolve and create good coding and billing success. A good plan includes pre-claim, and post claim audit.  Closely look at the medical necessity and linking of diagnosis to documentation.  Follow up your audits to see if they were submitted correctly, adjudicated correctly and paid correctly.   

7.     Provide “coding tools” in an electronic format.  Have the ICD-10 codeset available to providers and staff  in a PDF form on their computer desktop, have a handy top 25 cross-coder available for them. Share helpful hints with everyone.  A good “team” approach to collaboration and communication enhances the potential for better office flow and successful patient experiences and care.

8.     CELEBRATE YOUR SUCCESSES!!!   Celebrations don’t have to be “expensive”  but a quick “good job”, “Thank you for your help”, “Great Idea – let’s try it”, or even a simple “high-five”  go a long way when entrenched in the stresses of change. 
Lori-Lynne A. Webb, CPC, CCS-P, CCP, CHDA, COBGC and ICD10 cm/pcs Ambassador/trainer is an E&M, and Procedure based Coding, Compliance, Data Charge entry and HIPAA Privacy specialist, with over 20 years of experience.  Lori-Lynne’s coding specialty is OB/GYN office & Hospitalist Services, Maternal Fetal Medicine, OB/GYN Oncology, Urology, and general surgical coding.  She can be reached via e-mail at [email protected] or you can also find current coding information on her blog site: http://lori-lynnescodingcoachblog.blogspot.com/.  

Lori-Lynne’s Coding Coach Blog