Patients may use phones to contact their providers, but three-quarters want their providers to use web portals, live chat, or two-way video, according to a recent Harris Poll for the Salesforce software company. Results may affect providers’ electronic presence. Patients Willing to Reach Out Digitally The study, conducted online of 2,083 adults age 18 or […]
The post Study: Patients Thinking Beyond Smartphones appeared first on AAPC Knowledge Center.