I’m a new biller and the physician I work for (Primary Care) is throwing around the idea of collecting deductible amounts up front, at the end of the visit when the patient is checking out. This seems like a daunting task. Not only do we not know the amount that would be applied to patient’s deductible beforehand, we would also have to identify the patient’s that actually have deductibles. He’s thinking about this now because of the deductibles starting over in January and wanting to save time and effort (and money) chasing deductible amounts.

I would love some feedback from other offices that have a good workflow for this situation….how do you all handle deductibles?

Thanks so much for taking the time to offer your advice. It’s much appreciated!!