Had a patient come in February saying she was self pay, then she finds out a month later that she did have insurance after she has already paid for the services. Now the insurance company is wanting us to submit a claim for services already paid for then once they pay us . they was us to refund her the money she paid? Are we obligated to do this? I have sent her a detail receipt on what was paid for her to send to the insurance company but they are not wanting to reimburse her? TIA