I am the Billing Manager of a pediatric office that is apart of The Children’s Care Network. TCCN has codes that we need to include in our list of diagnosis’ for well checks. One of those codes is Z71.82 which is Exercise counseling. UHC has been placing co pays on well checks lately and when I inquired with customer service they said that the Z71.82 is not considered preventative. Has anyone else had this issue? UHC is one of pickiest payers when it has to do with diagnosis coding. (That I have seen anyway!) Thanks in advance for your time and knowledge!

Amanda