Each year, the Accreditation Association for Ambulatory Health Care (AAAHC) Institute creates a Quality Roadmap report highlighting different findings related to improving the accreditation process. In the 2016 report, AAAHC found the three top deficiency categories to be:
• Privileging, credentialing, and peer review
• Quality improvement programs
• Documentation
The following is an edited Q&A with Cheryl Pistone, RN, MA, MBA, AAAHC clinical director of ambulatory operations, about the deficiencies and what facilities can do to improve.