Ashleigh Grebiner, CPCO Billing Specialist
[email protected]

PROFESSIONAL SUMMARY
Extensive history working in the medical field including physician offices and hospitals as a receptionist and billing specialist including clerical support to supervisors. Completed courses for medical billing and coding and currently certified with AAPC as a Certified Professional Compliance Officer.

LICENSES
CPB – Certified Professional Biller with AAPC (expired) CPCO- Certified Professional Compliance Officer with AAPC

SKILL HIGHLIGHTS
Typing 65+ wpm Highly organized and responsible Extensive customer service experience Self motivated Microsoft office experience Creative problem solving Outgoing and personable Dedicated and ambitious

PROFESSIONAL EXPERIENCE

Compliance Officer and Team Lead Integrated Practice Solutions, Virginia Beach, VA Dec 2015 – Jun 2016 Billing A/R follow up. Call insurances. Print and fax claims. Resubmit claims via software or fax. Organize team training resources.

Billing Specialist Virginia Institute for Sports Medicine, Virginia Beach, VA May 2015 – Jul 2015 Follow up with A/R report and denial on claims including calling insurance companies, typing and sending appeals. Researching claim status from carrier websites and researching problem solving techniques. Answer billing line phone calls and answer patient questions regarding bills, statements, and insurance issues. Currently working with Anthem plans, Tricare, and Tricare for Life.

Billing and Collections Specialist Kirven Orthopedic Group, Virginia Beach, VA Dec 2012 – Jan 2014 Answered patient phone calls. Followed up with the A/R reports including calling insurance companies and patients about outstanding balances. Collected payments and set up payment arrangements. Submitted
appeals and redeterminations to insurance companies. Sent out patient statements. Posted charges to patient accounts from charge slips. Experience with Medicare, Medicaid, Anthem, United Healthcare, Aetna, Workers’ Compensation, Tricare, Humana, Optima, etc. Receptionist duties as well including schedule patient appointments, file charts, file faxes, enter paperwork into electronic chart.

Posting Clerk Haynes Home Furnishings, Virginia Beach, VA Jul 2012 – Dec 2012 Ran customer credit card payments. Posted payments to customer accounts. Ran and stamped mail. Assisted with legal department as needed.
Receptionist Dr. William C. Dam , Ingleside, IL Sep 2010 – Jan 2011 Answer patient calls. Schedule appointments. Check patients in and out. Send and receive faxes. File charts. Draft letters for physician. Manage patient insurance referrals.

Customer Service Representative Advocate Condell Medical Center, Libertyville, IL Mar 2009 – Jul 2009 Answered phone calls from patients and hospital staff. Enter patient information from nurses over the phone. Dispatch transporters. Schedule transporter breaks and lunches. Answered faxes. Organized office space. Assisted supervisors with various clerical duties. Entered work requests from maintenance, engineering, and housekeeping.

Cashier/Sales Associate Group USA, Gurnee, IL Mar 2007 – Aug 2007 Cashier. Customer Service. Answered customer phone calls. Ordered inventory from other stores. Assisted customers in dress decisions. Organized and cleaned store.

Attachment 2640
Virginia Beach, VA Completed 2016: CPCO Compliance Officer Course AAPC Online course Completed 2013: Medical Billing and Reimbursement AAPC Online course Completed 2013: Medical Billing and Coding Norfolk State University Higher Education Center