Click here for more sample CPC practice exam questions with Full Rationale Answers

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Click here for more sample CPC practice exam questions and answers with full rationale

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CPC Practice Exam and Study Guide Package

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What makes a good CPC Practice Exam? Questions and Answers with Full Rationale

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2018 CPC Practice Exam Answer Key 150 Questions With Full Rationale (HCPCS, ICD-9-CM, ICD-10, CPT Codes) Click here for more sample CPC practice exam questions with Full Rationale Answers

Practice Exam

Click here for more sample CPC practice exam questions and answers with full rationale

General Medical Care for Minor Emergencies

Minor injuries are usually the most troublesome type of injury because even though they are minor, they still need some type of medical treatment. It almost seems like a waste to go to the hospital to fix a minor injury after you see the bill, and you will find yourself waiting even longer in line because the hospital will see that your injury is not first priority. By going to a clinic that offers general care for minor injuries, you can get professional help quickly, safely, and at a great price.

Most injuries in general are minor, or people can usually tell the difference between an injury that is minor, and an injury that is very serious. Having a care center that specializes in taking care of minor injuries such as small cuts, scrapes, sprains, and other relatively temporary injuries is the best way to go.

If you have a small cut, then getting it cleaned and properly treated is a very quick and easy process. If the cut appears to be a large enough wound for stitches, you should seek medical help for this as soon as possible because stitches can only be applied to wounds up to 8-12 hours after the cut has been made. The best way to treat any abrasion of the skin is to just keep it clean by washing it regularly and keeping it covered up away from germs to avoid infection.

Many adults and kids alike often receive some type of sprain from doing average, daily exercise. It is very easy to trip over something and sprain your ankle. Even though sprains aren’t considered major medical emergency, they still can cause problems down the road if mistreated. Your local general medical care provider can be sure to tell you what type of sprain you have, and will tell you all the steps needed for a full recovery.

The reason a medical center that specializes in helping people with minor emergencies and common sicknesses can save you time and money has a lot to do with multiple things. They are better staffed than a hospital because the clinic itself is not too big. They can charge less because they do not have the overhead a hospital or large doctors office might have. And they can save you a lot of time because they are typically not overcrowded and do not prioritize your injuries. This makes it the best choice for any minor injury emergency for any family.

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Gives input and advice on urgent medical care.

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Medical Emergencies at BPO!

BPO companies are where you call when you need medical help! That’s not some joke, it’s a fact. More healthcare units are hiring call center units to handle their customers. Medical emergencies call for prompt, immediate service. The agents handling such calls have to be careful about the information that they give out. Since it’s always a question of saving a life or providing relief to pain, the agents have to be precise and correct on every instance. A little error on their part can crack things open and can invite a law suit. Call centers taking on medical answering services have to be particularly careful about various other aspects of the job, other than providing the required services. Let’s take a look at the stakes in this mode of call center services.

 

Medical answering service is about data. Customers and callers are very particular about how much of their medical history is shared with BPO companies. The stakes go higher and the customers grow more paranoid when offshore call centers are involved. That is one area that call center units have to careful about. Their job is to protect the data from unscrupulous infiltrations. The agents and employees working on medical answering service have to be careful about the data that is shared with them. In medical and financial projects, data is sensitive and often involve deep emotions. You have to be subjective in cases so that your interaction with the customers is healthy and progressive.

 

The second concern in a healthcare project is license and certifications. The American medical firms and healthcare units are careful about handling over projects to call center units. You have to meet certain requirements before you can bag these projects. As a telemarketing unit, you will have to get the right kind of infrastructure. That will include knowledge banks and trained manpower. Because you will be dealing with lots of medical terms and jargons, you will need BPO agents who are familiar with those terms. You may need to conduct extensive training sessions in the call center itself. Before you kick start your project, you will have to make sure that you are not working with agents that are not trained. During the course of a project, it wouldn’t make sense to head back to the training room.

 

Other than training in medical jargon and knowledge, you will need to advise the call center agents on how they can improve their efficiency. If there is one aspect that describes a typical medical answering service desk, it’s how smooth-running it is. Your BPO agents will need the phone numbers of doctors, nurses and hospitals on their fingertips. You may need to send out messages, alerts and reminders to people in the loop. You may need to suggest or rectify doses that the callers need to take. Unless the agents are comfortable handling these questions, the immense responsibility will bear down heavily on them. They will feel intimidated and that is not good for medical answering services.

We have a trained team of call center agents handling medical emergency services. Our BPO agents are especially equipped to conduct such projects.

Related Medical Coding Articles

Medical Emergencies At Bpo!

BPO companies are where you call when you need medical help! Thats not some joke, its a fact. More healthcare units are hiring call center units to handle their customers. Medical emergencies call for prompt, immediate service. The agents handling such calls have to be careful about the information that they give out. Since its always a question of saving a life or providing relief to pain, the agents have to be precise and correct on every instance. A little error on their part can crack things open and can invite a law suit. Call centers taking on medical answering services have to be particularly careful about various other aspects of the job, other than providing the required services. Lets take a look at the stakes in this mode of call center services.

Medical answering service is about data. Customers and callers are very particular about how much of their medical history is shared with BPO companies. The stakes go higher and the customers grow more paranoid when offshore call centers are involved. That is one area that call center units have to careful about. Their job is to protect the data from unscrupulous infiltrations. The agents and employees working on medical answering service have to be careful about the data that is shared with them. In medical and financial projects, data is sensitive and often involve deep emotions. You have to be subjective in cases so that your interaction with the customers is healthy and progressive.

The second concern in a healthcare project is license and certifications. The American medical firms and healthcare units are careful about handling over projects to call center units. You have to meet certain requirements before you can bag these projects. As a telemarketing unit, you will have to get the right kind of infrastructure. That will include knowledge banks and trained manpower. Because you will be dealing with lots of medical terms and jargons, you will need BPO agents who are familiar with those terms. You may need to conduct extensive training sessions in the call center itself. Before you kick start your project, you will have to make sure that you are not working with agents that are not trained. During the course of a project, it wouldnt make sense to head back to the training room.

Other than training in medical jargon and knowledge, you will need to advise the call center agents on how they can improve their efficiency. If there is one aspect that describes a typical medical answering service desk, its how smooth-running it is. Your BPO agents will need the phone numbers of doctors, nurses and hospitals on their fingertips. You may need to send out messages, alerts and reminders to people in the loop. You may need to suggest or rectify doses that the callers need to take. Unless the agents are comfortable handling these questions, the immense responsibility will bear down heavily on them. They will feel intimidated and that is not good for medical answering services.

We have a trained team of call center agents handling medical emergency services. Our BPO agents are especially equipped to conduct such projects.

Related Medical Coding Articles

Pet Rabbit Medical Emergencies

This is every rabbit owner’s worst nightmare. You arrive home in the middle of the night to find that your rabbit is not moving, or that it has just eaten a bunch of poisonous plants. Would you know how to respond in these situations?

One of the most important aspects of selecting your primary rabbit care physician is determining when he will be available to take care of your rabbit. Of course, most vets will not be available 24/7, so it is important that you get the address and number of an emergency animal clinic that you can take your rabbit to after hours or on weekends. Not all emergency animal clinics have doctors that specialize in rabbits, but most will at least have some experience in dealing with them, and something is better than nothing if your rabbit is having an emergency. Also, know where to go before there is a serious health problem actually occurs. If you know exactly where to go when there is a medical emergency, it can save precious time that could mean life or death for your rabbit.

Before you head off to the vet or to the emergency clinic, there are some things you should determine. Of course, if your rabbit is not moving you will want to go right away. But if it is still acting relatively normal after eating what may have been poisonous materials, there are few things you can check. First, check the pulse by feeling gently around his groin or chest area. If you can’t feel anything, the pulse may be diminishing and it is time to go to the hospital. If the pulse is normal, keep an eye on your rabbit and if his condition remains stable, then he may be okay. Second, look at the inside of his lips. Normally they should be a pink color. If they are blue, that means he has poor blood circulation and needs to be taken to the vet immediately. Lastly, check his temperature using a baby thermometer with lubricant applied for insertion into the rectum. Normal rabbit temperature is 101 to 103 degrees Fahrenheit.

Follow these steps, and procure some guidelines from your primary rabbit care veterinarian, and you will be ready if the time ever comes when your rabbit has a medical emergency.

When it comes to the health and happiness of your pet rabbit, choosing a quality living environment should be on the top of your list and quality Rabbit Cages for sale are a necessity. In addition you should always supply your rabbit with unlimited Rabbit Hay to ensure a healthy and happy life.

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