I had a patient come in to our urgent care today who wanted to be seen for injuries sustained in a car accident. She said she didn’t intend to open a claim with her auto insurance and wanted us to bill her medical policy. I explained that we only accept cash payment for car accidents because their medical insurance may not pay for the claim. She then said it was none of her insurances business how she got injured and we should just not tell them that it was due to a car accident.

I have also recently had a similar problem where someone was injured at work but didn’t want to open a workmans comp claim and instead just wanted us to bill their medical insurance.

My boss says they have the right to do this. I could really use some imput please:)