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Provider treated patients- did not complete notes and relocated

We have a nurse practitioner that treated patients in our rural health clinic however did not complete some of her notes in EHR for them. Can another provider within our organization (physicians with same tax id) sign off on those notes? And for the patients whom she did not create a note, what is protocol for that? I was given instruction if physician relocated to mail them copies of records to sign and return via certified mail for a paper trail? Does this seem typical? Thanks in advance!

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