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Time doesn’t support level selected

Hello!

I have a question…. 99215 was billed (documentation supports this code), but only 25 minutes (>50% counseling was spent with the patient). I understand that a provider can select a higher level of service when time is documented… but can time spent lower the billed service to a 99214? Or does documentation trump time in this situation?

Thanks!

Amber Wisdom CPC, CBCS

Medical Billing and Coding Forum