Hi,
Is anyone having issues where Cigna is saying they paid the facility for neuromonitoring services? We bring in our own technician who is employed by the company and our own equipment to the facility (which we own as well). The facility does not provide any of our services, yet they are telling us they paid the facility which is WRONG.

Can anyone help with this on what to do in situations when they say go fetch your money from the facility? We are an out of network provider as well.

Anything helps.