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Cigna Updates Modifier 25 Payment Policy

Find out what you must do to get significant, separately identifiable E/M services paid. The Cigna Group recently updated its reimbursement policy for modifier 25. Effective May 25, if you are billing this health insurance company for an evaluation and management (E/M) service and a minor procedure, you may need to do more than append […]

The post Cigna Updates Modifier 25 Payment Policy appeared first on AAPC Knowledge Center.

AAPC Knowledge Center

Cigna Reimbursement policy

Hi,
Is anyone having issues where Cigna is saying they paid the facility for neuromonitoring services? We bring in our own technician who is employed by the company and our own equipment to the facility (which we own as well). The facility does not provide any of our services, yet they are telling us they paid the facility which is WRONG. :(

Can anyone help with this on what to do in situations when they say go fetch your money from the facility? We are an out of network provider as well.

Anything helps.

Medical Billing and Coding Forum

Cigna allowed amounts for in and out of network PT/Chiro

We have taken a significant hit on the allowed amounts for our Out-Of-Network reimbursements from Cigna starting around 3/1/18. I was wondering if anyone who is In Network has also had their allowed amounts drop? Trying to see if it is a Cigna-wide policy or just Out of Network.

Medical Billing and Coding Forum

Cigna Denials

Hey all!

Just a heads up. Cigna has released an erroneous update that says procedure code ‘S9083’ Urgent Care Global Fee has been updated with ‘G0434’. For those of us that submit claims to Cigna using this code, this means an increase in denied claims.

They are aware of the issue and are working on a fix. In the interim, I was advised to list all effected claims on a spreadsheet and fax to Provider Relations for them to correct.

Is anyone else having this issue?

Medical Billing and Coding Forum

Cigna and UHC Timely

I need advice. I came into an office that had a big mess in December and took over the billing. So timely with the 2 insurance is an issue being they are 3 months behind. No matter how hard we work it is still an issue. They are counting holidays and weekends which I think is very unfair. I am struggling to get those up to timely. If they are seen on 11/23 and I have proof of timely of 2/23 that should count as timely in my opinion. They do not agree, other than an appeal is there a way to fight this? Any ideas on how to get ahead of this mess so these timely stop coming in?? I am desperate at this point.

Medical Billing and Coding Forum