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Denials from medicaid

Hello,

I have run into an issue with Medicaid stating that

1) L21.0 has an age limit. This I don’t understand because this is a code for Dandruff and anyone can get dandruff at any age? However there are no other appropriate codes to assign to this patient from the medical record.

2) E55.9/E55 is not a valid code- however the patient is simply Vitamin D deficient, and medicaid will not accept it as "unspecified"

Has anyone else run into these problems?

TIA:rolleyes:

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