Strategic and detailed healthcare administrator with demonstrated ability to analyze and leverage information for significant business results. Articulate and persuasive communicator who is able to interact with a variety of individuals. Proven ability to maintain detailed oriented while multitasking and while also demonstrating great professionalism.
• Servant
• Intuitive
• Analytical
• Independent
• Passionate
• Finisher

PROFESSIONAL EXPERIENCE
Allina Health John Nasseff Neuroscience Specialty Clinic
2015 – Present
Provider Coordinator- Coordinate and facilitate clinical, patient and provider needs.
• Physician scheduling- template and create on both Outlook and Epic. Manage and create paging system through Amion. Provider reimbursements, provider credentialing- Develop relationships with our telehealth facilities, complete stages of credentialing process.
• Payroll duties- Daily timecard assignments, also develop and manage shift tracking for quarterly totals.
• Patient billing and registration and scheduling- assign billing codes from clinic visits, obtain correct patient information, Patient imaging scheduling and prior authorizations, medical record duties.
• Miscellaneous tasks- Includes any provider needs both small and large, paging issues, hospital issues, order issues, calendar issues, payroll issues, security issues, contract issues, parking issues, etc..

Allina Health United Hospital
2014 – 2015
Health Unit Coordinator- Help coordinate and facilitate flow of inpatient unit while working closely with nursing and managerial staff.
• Help coordinate and facilitate admissions and discharges of patients on unit. Inventory, ordering materials for both patient and staff use.
• Manage and filter phone calls on unit. Customer Service, unit greeter, help direct visitors. Help facilitate and create smooth transition when sending a patient to an outpatient facility. Fax orders, records, call and arrange proper transportation, etc… Daily chart maintenance and prep
• Help charge nurse with flow of unit
• Miscellaneous daily tasks to help nurses maintain workflow and safety of unit.

European Wax Center
2012 – 2014
Assistant Manager- Helped to manage salon staff, complete daily tasks, and increase performance.
• Completed six week management development program. Implemented different processes to improve revenue by developing and achieving both individual and team goals within. Maintain own sales goals.
• Created templates, scheduled, and completed payroll for all staff.
• Attended career fairs, and promotional events.
• Dealt with any customer complaints, comments, and issues in a positive, attentive, and professional manner. Accounts management and handled returns and exchanges.

EXTRA CIRRICULAR EXPERIENCE
A Touch of Magic
2016 – 2017
Balloon Twister- Create, develop, and maintain relationships with a friendly, fun, and professional demeanor.
• Create balloon animals for children and adults. This opportunity has helped me to develop wonderful people skills and great patience all while learning a life-long skill.

EDUCATION

CPC- A- Granted through passing of AAPC exam
Successful completion of medical coding course through Medical Coding Academy
Practi-Code- Successful completion of an online Medical Coding Internship through AAPC
HUC- Health Unit Coordinator Certified: granted through passing of course and exam through Century College, Maplewood, MN

High School Graduate- Chisago, MN

ADDITIONAL INFORMATION SKILLS
CPT coding courses, HCPCS, Analytical and Critical Thinking, ICD-10 CM, ICD-9 CM, , Medical Billing and Coding, Customer Service, Multi-Line Phone System, Problem Solving, 10-key, Microsoft Word, Excel, Outlook, PowerPoint, Power Chart, Medical Terminology, Collections, AAPC completion of Praticode