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Click here for more sample CPC practice exam questions and answers with full rationale

Cigna and UHC Timely

I need advice. I came into an office that had a big mess in December and took over the billing. So timely with the 2 insurance is an issue being they are 3 months behind. No matter how hard we work it is still an issue. They are counting holidays and weekends which I think is very unfair. I am struggling to get those up to timely. If they are seen on 11/23 and I have proof of timely of 2/23 that should count as timely in my opinion. They do not agree, other than an appeal is there a way to fight this? Any ideas on how to get ahead of this mess so these timely stop coming in?? I am desperate at this point.

Medical Billing and Coding Forum