Hey there,
Ok so I just started working for an ASC in FL, and I was asked today if I had any interest in covering for one of our "pre-collectors" who has just gone out on STD. Here’s my issue THIS practice is stuck in 1986 😱, that’s right they are still utilizing everything in paper form, ie. Printed excel spreadsheet placed in binders, downloaded copies of a "self created" matrix that lists the insurance groupers and all the info that goes along with that, and printed copies of each the fee schedules for all insurance companies we participate with, stapled together or put in binders…
My anxiety level has been through the roof this week, I am incredibly "techy" and haven’t utilized anything this archaic since 2007, when practices began to fully integrate into EHR’s…
So here’s my question, is there a free or inexpensive tool or software package that I MYSELF can purchase and utilize to tie all these paper trails together.
I just can’t see myself agreeing to take on this pre-collecting position with the way they are doing things currently, it is physically painful for me to watch them do all these time consuming and completely unnecessary steps just to figure out what a patient will owe prior to surgery based on their insurance benefits. Honestly,as far as I can tell, it takes them a good 25-30 minutes ( or more) per patient to locate the info, add up the charges, enter them into the patients act and then call the patient to notify them.
This is such a horribly ineffective way to navigate this process, especially when you have 50 plus patients a day to work up!

Helppppppp 😆 PLEASE….