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Key attributes for coders moving forward amidst the 2017 coding guideline changes

Key attributes for coders moving forward amidst the 2017 coding guideline changes

by Laura Legg, RHIT, CCS, CDIP, AHIMA-approved ICD-10-CM/PCS trainer

Resiliency is the ability to spring back or rebound. In sports, it’s one of the mental attributes a player must have. Coders are resilient: bouncing back from one change after another, deciding to code smarter and faster, and having the patience to do whatever is expected?even amid closing grace periods and guideline controversies.

The change to ICD-10 in October 2015, was a solid transition, and no one in healthcare was affected by it more than coders. The changes didn’t stop there. The coming months will again prove to be challenging for coders because of the new ICD-10 codes for both CM and PCS beginning October 1, 2016. Along with that, we’ll see the end of the CMS grace period on code specificity for Part B, and updated ICD-10-CM Official Coding Guidelines. Coders have a lot to learn this fall.

The Centers for Disease Control and Prevention published guidelines for discharges effective October 1, 2016, that have been approved by the four organizations that make up the Cooperating Parties for ICD-10-CM: the American Hospital Association, the American Health Information Management Association, CMS, and the National Center for Health Statistics.

The guidelines are available at www.cdc.gov/nchs/data/icd/10cmguidelines_2017_final.pdf. In the linked document, the changes are indicated in bold type for easy identification. Below are some of the highlighted changes.

 

Excludes1

This guideline supports the interim advice published last fall. Here, the Cooperating Parties have given instructions that two conditions unrelated to each other represents an exception to the Excludes1 definition. If it is not clear whether the two conditions are related, coders must query the provider.

 

With

Under Section I.B.7 of the guidelines, "multiple coding for a single condition" clarification has been added for interpretation of the word "with."

The word "with" should be interpreted to mean "associated with" or "due to" when it appears in a code title, the Alphabetic Index, or an instructional note in the Tabular List. The classification presumes a causal relationship between the two conditions linked by these terms.

These conditions should be coded as related even in the absence of provider documentation explicitly linking them, unless the documentation clearly states the conditions are unrelated. For conditions not specifically linked by this term in the classification, provider documentation must link the conditions in order to code them as related.

 

Code assignment and clinical criteria

Also under Section I, the Official Guidelines for Coding and Reporting tell us that the assignment of a diagnosis code is based on the provider’s diagnostic statement that the condition exists. The provider’s statement that the patient has a particular condition is sufficient. Code assignment is not based on clinical criteria used by the provider to establish the diagnosis.

Coders are instructed to assign a diagnosis or procedure code according to physician documentation. Coders have been told in the past not to question the physician’s clinical judgment. This appears to be pretty simple until audits from outside the organization place more emphasis on the use of clinical criteria. This use of clinical criteria to assign reported codes is known as "clinical validation." When coders follow the official coding guideline instructing them that a code assignment is not based on clinical criteria used by the provider to establish the diagnosis, they will be caught between following the guideline as instructed and being presented with a claim denial based on the absence of clinical validation.

In today’s healthcare environment, it is essential that organizations face this issue head on and provide coders with guidance on how to solve the dilemma of a record that contains physician documentation but does not contain clinical validation. Clinical documentation improvement efforts to improve upon complex clinical condition documentation must continue to bring the coding and medical records together to allow coders to code correctly and avoid payer denials.

CMS must clarify the reason the Recovery Auditors are allowed to deny claims, whether auditors will bypass this official coding guideline, and how organizations can reconcile the discrepancy.

 

Laterality coding

This update clarifies that when a patient with a bilateral condition has surgical correction on both sides, the first side corrected is coded with the bilateral code. The second site is not coded using the bilateral code because the condition no longer exists on the corrected side. If the treatment on the first side did not completely resolve the condition, then the bilateral code is used.

Documentation for BMI, non-pressure ulcers, and pressure ulcer stages

Section I.B.14 says for body mass index (BMI), depth of non-pressure chronic ulcers, pressure ulcer stage, coma scale, and NIH Stroke Scale (NIHSS) codes, code assignment may be based on medical record documentation from clinicians who are not the patient’s provider. Dietitians often document the BMI, nurses often document pressure ulcer stages, and an emergency medical technician often documents the coma scale. Keep in mind the associated diagnosis must be documented by the patient’s provider. A query should be used to clarify any conflicting medical record documentation.

This guideline shows the addition of the coma scale and NIHSS to conditions where code assignment can be determined from clinicians who are not the patient’s provider. Many coders may not be familiar with the ­NIHSS?it is a 15-item neurologic examination used to evaluate the effect of acute cerebral infarction. The NIHSS evaluates:

  • Levels of consciousness
  • Language
  • Neglect
  • Visual field loss
  • Extraocular movement
  • Motor strength
  • Ataxia
  • Dysarthria
  • Sensory loss

 

The NIHSS evaluation is often done by nursing staff and can help physicians quantify the severity of a stroke in the acute setting.

 

Zika virus infection

The official guidelines instruct coders to code only confirmed cases of the Zika virus with code A92.5 as documented by the provider. Note that this is an exception to the hospital inpatient guidelines. "Confirmation" does not require documentation of the type of test performed; the physician’s diagnostic statement that the condition is confirmed is sufficient. Documentation of "suspected," "possible," or "probable" Zika is not assigned to code A92.5.

 

Hypertensive crisis

A coding guideline has been added to instruct coders to assign a code from category I16 for hypertensive urgency, hypertensive emergency, or unspecified hypertensive crisis. This may call for some physician documentation education to make physicians aware that these more specific codes are available and can be used instead of documentation of hypertension without any further description.

 

Coma scale

In addition to using the coma scale codes (R40.2-) for traumatic brain injury codes, acute cerebrovascular disease codes, or sequelae of cerebrovascular disease codes, the coma scale may be used to assess the status of the central nervous system for other non-trauma conditions. Examples include monitoring patients in the ICU regardless of their medical condition.

 

Observation

One observation Z code category has been added for use when a newborn patient is being observed for a suspected condition that is ruled out. The new code category is Z05: encounter for observation and evaluation of newborn for suspected diseases and conditions ruled out.

 

Newly added ICD-10 codes

CMS will implement an unprecedented number of new code changes October 1. A partial code freeze prevented regular updates for the last five years, resulting in the release of over 5,000 ICD-10 revisions on that date. The newest coding updates can be found at https://www.cms.gov/Medicare/Coding/ICD10/Latest_News.html.

The new ICD-10 codes come as we thaw out from the code freeze that has been in effect since October 1, 2011. Since that time, we have received only limited code updates to both the ICD-9 and ICD-10-CM/PCS code sets. Now, the long delay is over. ICD-10-CM changes include 1,928 diagnosis code changes with expanded code choices for atrial fibrillation, heart failure, diabetes mellitus Type 2, disorders of the breast, and pulmonary hypertension.

Extensive PCS updates are also being implemented. There are 3,651 new PCS codes, revised code titles, and a grand total of 75,625 valid codes with this update. It is important to note that 87% of the PCS code updates are in the cardiovascular system.

Following adoption of the new codes, review of coding accuracy will be needed. Any misconceptions or incorrect rationale should be recognized and communicated early to prevent ongoing or costly patterns from developing. Remember to ensure software updates are also in place and scheduled on time.

The new cardiovascular PCS codes include:

  • Unique codes for unicondylar knee replacement
  • Codes involving placement of an intravascular neurostimulator
  • Expanded body part detail for the root operations Removal and Revision
  • New codes in lower joint body system
  • New codes for intracranial administration of substances such as Gliadel chemotherapy wafer using an open approach
  • Addition of bifurcation qualifier to multiple root operation tables for all artery body part values
  • Specific body part values for the thoracic aorta
  • Specific table values to capture congenital cardiac procedures
  • Unique device values for multiple intraluminal devices

 

Other PCS changes include:

  • Donor organ perfusion
  • Face transplant
  • Hand transplant

 

The impact of the new codes will depend on what you do, so it’s important for hospitals to assess how the changes will affect them specifically. If you don’t deal with the areas where the codes have changed, the updates will be much easier than if your facility uses all the affected codes. Make sure the applicable codes are integrated into your internal applications and processes, while verifying that vendor products support the new codes. You don’t want to have claims rejected because not all of the new codes were incorporated.

Overall, there are moderate changes to the Official Guidelines for Coding and Reporting. The 2017 coding updates, however, are extensive and may seem overwhelming to some coders. The addition of over 10,000 codes after only one year of using ICD-10 will require coder resiliency to learn them all and understand how to apply them.

 

Editor’s note

Legg is director of HIM optimization at Healthcare Resource Group in Spokane Valley, Washington. For questions, please contact Associate Editor Amanda ­Tyler at [email protected]. Opinions expressed are those of the author and do not represent HCPro or ACDIS.

HCPro.com – Briefings on Coding Compliance Strategies

Moving to Electronic Medical Records – Pros and Cons

If you’ve been to a new doctor’s office lately, you may have had the experience of having the medical assistant use a computer to record all of your symptoms and complaints. It’s also quite likely that the doctor also used a computer to make his or her notes, order tests and perhaps even fax your prescription directly to your pharmacy. Welcome to the world of electronic medical records, also known as EMRs.

As we begin to rely on technology more and more, it seems inevitable that we’d eventually develop electronic medical records. Some organizations have embraced them wholeheartedly, while other doctors resist using EMRs. In addition, patients are divided between loving the convenience of these new systems and worrying about their privacy. But what are the pros and cons of using EMRs?

In theory, EMRs would reduce medical errors. Doctors have infamously horrible handwriting, and an electronic record would eliminate any problems due to legibility. An error could still be made by checking the wrong box in a form for example, but EMRs have programs in place to help catch these types of errors. On the other hand, EMRs can be too limiting in the case of patients who have multiple conditions or whose conditions don’t fit neatly into the record’s pre-established criteria.

In addition, the volume of paper medical records can grow considerably over time until they becomes quite bulky. Paper degrades and there’s the ongoing problem of increasing storage requirements. EMRs, on the other hand, can always be stored in a small amount of space.

Paper medical records are also subject to loss from fire, flood damage or other emergency. While EMRs may also fall prey to such hazards, it’s easier to backup electronic data and store it off site so that it can be recovered in the event of a disaster.

When a patient’s records are in paper form, it can be harder to get copies of all documents to the various sites where they are needed. When the records are contained in an EMR, the information can be more easily accessed. On the other hand, there is, at present, no standardization among EMRs. If you use providers who aren’t part of the same system and use different EMR formats, it can be hard to transfer information from one record to another.

Access to an EMR is also a major privacy issue. Patients worry that computer systems can be hacked and wireless networks aren’t always secure. For this reason, it’s far easier to steal information from an EMR than from a paper medical record. Patients also worry that sensitive medical data could be used inappropriately, such as when applying for a job or admission to college. While it’s against the law to discriminate, when it comes to this type of information, once it’s been seen, it can’t be forgotten. As medical information becomes more advanced – including genetic information, for example – people have even more reason to worry that the information will wind up in the wrong hands.

Finally, when a health care provider is busy entering information into an EMR, it can be easy to ignore the patient or reduce the patient interview to a series of questions designed to allow the doctor to tick off the appropriate boxes. The practice of medicine is still an art, and some patient advocates argue that EMRs could detract from the human side of the equation.

The author writes for Eat Healthy Live Healthy, an online resource that helps you lead a more healthy life. It covers many topics, including nutrient density.

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Some Ways to Keep Your Electronic Medical Records Plan Moving Ahead

The most common question I get writing this column is: ‘Why is it taking so long to implement electronic medical records?’ Our initial 18-mo project turned out in about three years, instead. Though this seems a bit cautious to some colleagues, people in IT and project management industries commended our careful approach to the situation. It’s well-known that Internet Technology system implementations (such as EMR) fail up to 50 percent of the time. A solid plan must be in place, taking into account any unforeseeable circumstances which could change the time frame. For example, our journey included two new associates, two hurricanes, and a departure of an associate.

Your electronic medical records vendor should be able to refer someone to guide you through implementation. However, this person can be either a person with EMR experience or someone who knows about the system itself, though not so much about roll-out at a medical office. I strongly recommend taking on the services of a certified PM (Project Manager). One important thing a PM can do is turn your project into a dynamic process which can take a series of setbacks or delays. The standard calendar can’t really do much to ensure this sort of follow-through.

We first implemented a Project Manager to plan the location for our new office. Our employees could use what was learned from the process, which includes how to use mind-mapping software. We have used these techniques for all major projects at our practice since then, including implementation of the electronic medical records (EMR).

For meetings and other minor projects I recommend Getting Things Done by David Allen.

The primary advantage of using a work breakdown structure is that any glitches that pop up don’t completely ruin your goal to successfully implement the EMR system. Of course, at a small practice there is more schedule flexibility. A hard deadline should most certainly be set, as part of the plan for EMR roll-out. However, with a proper plan structure your plan can roll on with the punches instead of simply rolling over.

When we finally arrived a a place when staff had training, we posted the hard deadline to go live. There was a simulation date on a Saturday which occurred two days before launch; both dates were mandatory to attend.

Although theoretically we could have pushed the launch date back, these dates helped to keep us working together and exposed risks that were faced. Now we’re about 5 months into our roll-out. The stress levels have begun to settle a bit, and we’re now tweaking our templates and getting ready for the next wave of patients to introduce to electronic medical records.

Peter J. Polack, M.D., F.A.C.S., is founder of emedikon, a medical practice management consulting firm and president of Protodrone, a software development company specializing in medical practice applications. He is managing partner of Ocala Eye, a large multi-specialty ophthalmology practice. Find more useful articles and podcasts at http://www.medicalpracticetrends.com

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CPC-A moving to Prescott, AZ, looking for coding position

Diane M.Hall, CPC-A
305 Allouez Street
Copper City, MI 49917
928-899-5646
[email protected]

CPC-A looking to obtain a challenging position in a professional office or hospital.

Experience
Billing Administrator
InSight EyeCare
May 2014 – Present
Auditing CPC and ICD 10 for electronic and paper billing. Online billing for Michigan Medicaid and billing vision exams, contact lenses and glasses. Process and posting insurance checks. Invoice and Send statements. Work on accounts receivable and denials. Data entry in Electronic Health Record and other optometric technician duties as needed for fill in or training new employees.

Ophthalmic Technician
Kokopelli Eye Care
August 2009 – April 2014 Prescott & Prescott Valley, AZ
Data entry in Electronic Medical Record, scribing for the doctors, pretesting using the Epic system, pupil testing, Goldmann tonometry and dilating. Contact lens ordering and teaching first time contact lens patients insertion and removal. Visual field testing, topography, pachymetry, Fundus Photos and OCT scans. Helping to train new employees. Billing secondary insurance, sending statements, posting payments and online billing of vision exams and contact lenses.

Optometric Technician
InSight EyeCare
June 2000 – July 2009 Calumet, Michigan
Optometric Technician/Contact Lens Specialist
Pretesting using the Epic system, pupil testing and dilating. Helping with frame selection and ordering glasses. Adjusting and repairing glasses. Contact lens ordering and teaching first time contact lens patients insertion and removal. Visual field testing, topography, pachymetry and OCT scans. Checking insurance coverage and billing insurance. Receptionist work, customer service and general office work as well.

Certification
CPC-A
AAPC April 2017

Education
Penn Foster Career School
Career Diploma February 2017
Medical Billing and Coding

Ferris State University
Associate Degree
Optometric Technician
1990 – 1993

References
Jenna Cruz
928-830-9551
Jennifer Abramson
906-370-9406

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MACRA: Moving from Volume to Value

Start now to ensure your business processes support MIPS and APM requirements. By Penny Osmon Bahr, BA, CHC, CPC, CPC-I Editor Note: The Merit-based Incentive Program (MIPS) and Advanced Alternate Payment Model (APM) requirements are finalized. And now we’re just weeks away from the start of the first performance period. AAPC has been covering news […]
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