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Overpayments for Definitive Drug Testing Services Cost Medicare Millions

OIG audit finds Medicare could have saved up to $ 215.8 million over 5 years. Drug testing is generally performed to detect the presence or absence of drugs in patients undergoing treatment for pain management or substance use disorders. There are two types of drug testing: presumptive and definitive. A presumptive drug test identifies whether drugs […]

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AAPC Knowledge Center

OIG Uncovers Medicare Overpayments for Chronic Care Management Services

Chronic care management (CCM) services are services that do not involve face-to-face patient/provider contact. The Centers for Medicare & Medicaid Services (CMS) implemented Medicare coverage for CCM in Jan. 1, 2015. There are very specific guidelines providers need to follow to be reimbursed for CCM services rendered to Medicare patients, but it appears CMS is […]

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AAPC Knowledge Center

CMS Goes After Medicare Advantage Overpayments

The Centers for Medicare & Medicaid Services (CMS) knows that a significant amount of money is being overpaid to insurance companies in the Medicare Advantage program, but they have yet to recover these overpayments. That’s about to change. CMS says it will increase the audits being performed on Medicare Advantage risk-adjusted code submissions and apply […]

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AAPC Knowledge Center

Avoid Overpayments for Intensity Modulated Radiation Therapy

Maintain appropriate documentation and reporting for this valuable tumor treatment option. A recent Office of Inspector General (OIG) review found $ 25.8 million in hospital overpayments for intensity modulated radiation therapy (IMRT) planning, which suggests a need for greater education around reporting of these services. This article will provide insight into what IMRT is, its uses, […]

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CMS finalizes self-identified overpayments rule for services including Part B

CMS finalizes self-identified overpayments rule for services including Part B

by Judith L. Kares, JD

The Medicare Reporting and Returning of Self-Identified Overpayments final rule (81 Fed. Reg. 7654?7684), which became effective March 14, is designed to implement Section 1128J(d) of the Social Security Act, which was established under Section 6402(a) of the Affordable Care Act, effective March 23, 2010.

The rule applies only to healthcare providers and suppliers furnishing services under Medicare parts A and B. A separate rule was published in May 2014 that addresses the applicability of similar requirements to overpayments under Medicare parts C and D.

 

Key definitions

Let us begin with the definition of "overpayment" included in the rule. An overpayment means any funds that a person has received or retained under Medicare to which the person, after applicable reconciliation, is not entitled. A "person" means a provider or supplier furnishing services under original Medicare (parts A and B)?not a beneficiary. For purposes of the rule and its underlying statute, a person has an obligation to identify, report, and return overpayments in a timely and effective manner. Failure to do so may subject that person to significant sanctions, including sanctions under relevant federal statutes (e.g., the False Claims Act, Civil Monetary Penalties Law, etc.).

 

Identification

To comply with the regulatory requirements, a person first must be able to identify whether an overpayment has been received:

  • A person has identified an overpayment when the person has, or should have through the exercise of reasonable diligence, determined an overpayment was received and quantified the amount of the overpayment.
  • A person’ should have determined the receipt of an overpayment and quantified the amount if the person, in fact, received an overpayment, but fails to exercise reasonable diligence.

 

Although the overpayments rule provides an incentive for providers and suppliers to exercise reasonable diligence, the rule does not provide much guidance on what reasonable diligence actually constitutes. CMS simply states that reasonable diligence is fact-specific and must be demonstrated by timely, good faith investigation of credible information, generally within no more than six months. Determining whether information is sufficiently credible is also fact-specific. Examples of circumstances that might justify more than six months to investigate include physician self-referral law violations referred to the CMS Voluntary Self-Referral Disclosure Protocol (CMS SRDP), natural disasters, and states of emergency.

 

Applicable deadlines

A person who has received an overpayment must report and return it by the later of the following:

  • The date 60 days after the day the overpayment was identified
  • The date any corresponding cost report is due, if applicable

 

The 60-day time period begins either:

  • On the day reasonable diligence is c­ompleted and the overpayment is identified (including quantification)
  • If the person fails to conduct reasonable diligence, on the day the person received credible information of a potential overpayment

 

Absent extraordinary circumstances, in cases where there is credible information of a potential overpayment, the provider or supplier has up to eight months to report and return the overpayment (six months for timely investigation and two months [60 days] for reporting and returning). An example of credible information would be a Medicare contracto’?s determination of an overpayment, based on medical review.

An otherwise applicable deadline, however, will be suspended in any of the following circumstances:

  • OIG acknowledges receipt of an OIG Self-Disclosure Protocol (OIG SDP) submission, until settlement or the perso’?s withdrawal or removal from the OIG SDP
  • CMS acknowledges receipt of a CMS SRDP submission, until settlement or the perso’?s withdrawal or removal from the CMS SRDP
  • The person requests an extended repayment schedule, until the contractor rejects the request or the person fails to comply

 

Applicable reconciliation generally enables a person to identify funds to which the person is not entitled.

In the context of cost reporting, applicable reconciliation is the provide’?s year-end reconciliation of payments and costs to create the cost report. The cost report is due within five months of the end of the provide’?s fiscal year. Overpayments identified prior to submission of the cost report should be reflected in and returned at the time of filing. For example, overpayments as a result of periodic interim payments should be reported and returned at the time the initial cost report is due. 

Certain cost report overpayments cannot be identified until the Medicare contractor provides relevant information (e.g., payments in excess of certain caps, overpayments as a result of cost report outlier reconciliation, etc.). If a provider self-identifies an overpayment after submission and reconciliation of the initial cost report, the provider must report and return the overpayment within 60 days of identification. The applicable reporting process is to submit an amended cost report, along with the overpayment refund.

If the contractor identifies the overpayment during the cost report audit, it will determine the overpayment amount at the time of final cost settlement.

 

Six-year lookback period

Under the overpayments rule, an overpayment must be reported and returned if a person identifies the overpayment within six years of the date of its receipt. The otherwise applicable lookback period may be subject to certain limitations based on whether, and to what extent, the requirements of the rule and the ­underlying statute are retroactive.

The underlying statute (section 1128J[d] of the Social Security Act) is not retroactive. Therefore, failure to comply with its specific requirements prior to its effective date (March 23, 2010) is not a violation of the statute. Providers and suppliers, however, must report and return any overpayments not returned prior to March 23, 2010, in compliance with the statut’?s specific requirements, even if those overpayments were received prior to that date.

Similarly, the overpayments rule is not retroactive. Overpayments reported and returned prior to its effective date (March 14, 2016) are not expected to comply with the rule. For the time period from March 23, 2010, through March 13, 2016, however, providers and suppliers must make a good faith effort to comply with the specific requirements of the underlying statute, even if those overpayments were received prior to March 23, 2010. All providers and suppliers reporting or returning overpayments on or after March 14, 2016?including those received prior to March 14, 2016?must comply with the rule.

For example, Provider A receives an overpayment on March 22, 2010, which is identified, reported, and returned on March 10, 2016. In that case, the provider must make a good faith effort to comply with the specific requirements of the underlying statute.

Another example: Provider B receives an overpayment on March 22, 2010, which is identified, reported, and returned on March 15, 2016. In this case, the provider must comply with the specific requirements of the rule. 

 

Reporting options

CMS has indicated that the obligations of the overpayments rule are satisfied when a person follows the appropriate process to report and return the overpayment in good faith, including quantification. If a person calculates the overpayment amount using a statistical sampling methodology, the person must describe it in the report. Under the overpayments rule, providers and suppliers have a broad array of reporting processes from which to choose. These choices include certain existing processes and other processes that may be established in the future, including the following:

  • Voluntary refund process
    • This is generally only used when a refund is made by check and the overpayment was calculated using a sampling methodology
    • A person may also meet the rul’?s refund obligation by requesting a voluntary offset by the contractor
  • Claims adjustment and reversal process for Part A and B claims
    • For Part A claims, electronically processed through access to the FISS and recorded on the PS&R"
    • For Part B claims, paper-based
  • Credit balance report process
    • Hospitals must submit the Medicare Credit Balance Report (CMS-838) within 30 days of the close of each calendar quarter to disclose any credits to Medicare as a result of patient billing or claims processing errors
    • Any amounts due to Medicare must be repaid or claims adjusted at the time the report is filed
  • Disclosure under the OIG SDP or CMS SRDP resulting in a settlement agreement, using the process described in the respective protocol
  • Other reporting processes set forth by the applicable contractor to report overpayments; Medicare wants to reserve the right to modify existing or create new processes in the future

In addition to the options identified above, overpayments associated with cost reports generally should be reported through the existing cost report reconciliation process:

  • If identified prior to submission of the initial cost report, the overpayment should be reported and submitted along with the transmittal of the cost report
  • If identified in connection with cost-based reimbursement paid to a provider during a previous cost reporting period, the overpayment should be reported by reopening or amending the cost report and returned by submitting payment along with the amended or reopened cost report

 

One additional caveat: CMS agrees that where the contractor identifies a payment error by the contractor and notifies the provider or supplier that the contractor will adjust the claim""" to correct the error, the provider or suppler does not need to report and return the overpayment separately.

 

Edito’?s note

Kares is an expert on Medicare rules and regulations and is an instructor for HCPr’?s Medicare Boot Camp?Hospital Version®. She spent a number of years in private law practice, representing hospitals and other healthcare clients, then served as in-house legal counsel prior to her current legal/consulting practice. She is also an adjunct faculty member at the University of Phoenix, teaching courses in business and healthcare law and ethics.

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