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Telemedicine coding questions

Does anyone have any experience with telemedicine coding? I haven’t been able to find any information online about our particular situation.

I work in a county clinic and we have a TB clinic. The nurses need to check every day to make sure the patient is taking the medication, they do this on the internet and either watch them take the medication or the patient sends a video daily and they watch that.

My first question is, is the time watching the video billable as they are not in contact with the patient? And how would this be billed?

For the live internet observation, is this billable and how would it be billed? Is it just the 99211 code with modifier GT?

If you can help at all with this or direct me to more information, I would appreciate it. Thank you!

Deb

Medical Billing and Coding Forum

Clearing up coder questions for OB procedure coding and ICD-10-CM concepts

By Lori-Lynne A. Webb, CPC, CCS-P, CCP, CHDA, CDIP, COBGC
 
In a previous column, I answered questions from coders who watched my previous webcast about the coding for the pregnancy package and new concepts added in ICD-10-CM. I got so many great questions that I wanted to make sure I answered all of them. I’m sure many coders are facing similar scenarios.
 
I’ll start by answering two similar questions that came up after the show:
 
Q: Is billing an evaluation and management (E/M) code along with CPT® code 0501F (prenatal flow sheet documented in medical record by first prenatal visit [documentation includes at minimum blood pressure, weight, urine protein, uterine size, fetal heart tones, and estimated date of delivery]. Report also: date of visit and, in a separate field, the date of the last menstrual period) allowed on an initial OB appointment when the confirmation of pregnancy is done at the same appointment? If not, what way, other than servicing the patient at two separate appointments, can we be reimbursed for both the initial (global) and the confirmatory appointment?
 
Q .When a new patient comes to the office with symptoms of pregnancy but doesn’t know that she’s pregnant and a test determines that she is pregnant, is that first visit billable or is it part of the global package?
 
A: As per the American Congress of Obstetricians and Gynecologists (ACOG) guidelines, which most OB practices try to follow, ACOG presented the following information as their recommendation when reporting the confirmation of the first pregnancy visit:
 
The initial OB visit may be reported as an E/M service under certain conditions. Even if the patient has taken a home pregnancy test, the initial visit may still be billed as an E/M service as you will be officially confirming the pregnancy.
 
When coding for the “initial ob visit”, there are a few things that have to be taken into consideration. First you have to determine if the patient is there for a confirmation of pregnancy or if the pregnancy has already been confirmed. The second thing that needs to be determined is if the OB record has been initiated. Once this has been established you can determine how the visit should be reported.
 
The above information was taken directly from the ACOG website. However, in my opinion regarding the billing the E/M along with Category II code 0501F for the initial OB appointment, I consider the “OB start antenatal” at the time the OB flowsheet is initiated and the physician is performing the comprehensive intake and evaluation process for a new OB patient.
 
This process is certainly separately identifiable from simply “confirming” the pregnancy. A pregnancy confirmation visit would normally be a very short and quick E/M visit, then the patient is scheduled at a later date to begin the OB intake and flowsheet process, which would include the comprehensive history, exam, and plan of care for the current pregnancy.
 
In my opinion, I would have it clearly defined that the OB “confirmation” of pregnancy is documented as clearly defined/separately identifiable from the “OB start antenatal” if your office practice chooses to bill for the E/M and to begin the evaluation/OB flowsheet at the same encounter.
 
Q: On a delivery account, would you code Rh immunization on the mother’s chart if she is given RhoGAM® during the pregnancy but not at the delivery because the baby is also Rh-negative?
 
A: A couple of years back I looked at this issue, and from a clinical standpoint, the Rh factor of positive and negative can lead to problems between a mother and the developing fetus. It is commonly referred to as mother-fetus incompatibility, and occurs when the mother is Rh-negative and the fetus is Rh-positive.
 
To help prevent these complications during pregnancy, physicians routinely order the pregnant patient to undergo testing to determine the Rh and ABO blood typing. Once this has been completed, the physician will then determine whether to have the patient receive the Rho(D) immune globulin.
 
As for the clinical documentation to be recorded in the chart, if the physician suspects and initiates the Rh immunization during the pregnancy, it is assumed that the patient and fetus have the incompatibility. However, if this is not the case at the time of delivery, then the provider should notate this finding at that time.
 
ACOG has developed a standard guideline of re-administration of the Rho(D) immune globulin product
These standards are: 
  • The first dose of Rho(D) immune globulin is to be given at 28 weeks’ gestation (earlier if there’s been an invasive event)
  • This should be followed by a postpartum dose given within 72 hours of delivery
 
Q: With the prenatal visits and the delivery as separate from the OB package you would always append modifier -59 (distinct procedural service) to the delivery? My understanding is that modifier -59 is used only for procedure-to-procedure needs.
 
A: Modifier -59 should not be appended to the codes when an “unbundled” delivery is billed at the same time the charges for the antepartum services are billed. In addition, these two services should be billed on two separate claims, identifying the first claim as antepartum services, only denoting the span dates the provider saw the patient. The billing of the delivery should then be on a separate claim showing the “delivery only” as unbundled and dated as the actual date of delivery.
 
On the claim information note line, you should denote “antepartum care only.” Codes 59425 (antepartum care only; 4-6 visits) or 59426 (antepartum care only; 7 or more visits), or E/M codes, denote the antepartum care. Within the defined parameters of CPT’s definition of modifier -59 there is critical verbiage that I have highlighted below that refers to those services “not ordinarily encountered or performed on the same day by the same individual.” The antepartum care and the delivery would not fulfill this parameter for modifier -59.
 
The 2015 CPT Manual defines modifier -59 as follows:
Distinct Procedural Service: Under certain circumstances, it may be necessary to indicate that a procedure or service was distinct or independent from other non-E/M services performed on the same day. Modifier -59 is used to identify procedures/services, other than E/M services, that are not normally reported together, but are appropriate under the circumstances.
 
Documentation must support a different session, different procedure or surgery, different site or organ system, separate incision/excision, separate lesion, or separate injury (or area of injury in extensive injuries) not ordinarily encountered or performed on the same day by the Same individual. However, when another already established modifier is appropriate, it should be used rather than modifier -59. Only if no more descriptive modifier is available, and the use of modifier -59 best explains the circumstances, should modifier 59 be used.
 
Note: Modifier -59 should not be appended to an E/M service. To report a separate and distinct E/M service with a non-E/M service performed on the same date, see modifier -25.”
 
 
 
Q: Are we able to bill an E/M visit if a pap smear was performed at the postpartum appointment?
 
A: In a normal postpartum service visit, as part of the global package, a pap smear is commonly performed as routine testing and the “cervical pap scraping” or procurement procedure performed by the physician/midwife is bundled into the postpartum visit. However, the pap test itself (e.g., code 88175) would be billable.
 
If the “pap scraping” is being performed during the postpartum period is a part of a separately identifiable workup for a problem (not pregnancy or postpartum related) then an E/M code would be billable and the procurement of the scraping is bundled into the E/M service. Modifier -24 (unrelated E/M service by the same provider during a postoperative period) would also need to be appended on the physician claim.
 
According to the postpartum care guidelines put forth by CPT and ACOG, the following is what is normally provided during the postpartum period at the time of the postpartum pelvic exam (which would be when the pap smear scraping/procurement would take place):
 
  • Postpartum visit ( on or between 21 days and 56 days after delivery)
    • Pelvic exam and/or weight, BP, breast, and abdomen exam.
    • Screen for postpartum depression. Refer for intervention if indicated.
    • Screen for domestic violence.
    • Discuss sexual activity and contraception with an emphasis on the benefits of long-acting reversible and/or non-reversible contraception.
    • Review nutrition and exercise.
    • Discuss method of feeding (breast or bottle). 
 
Q: If a pap smear is performed in the middle of the pregnancy, is it billable?
 
A: If a pap smear is performed during the middle of the pregnancy, it would be billable. The need for a pap smear would have to be medically necessary and a separately identifiable diagnosis. The pap smear is normally considered a routine part of prenatal care. If a patient does have an abnormal pap smear result during pregnancy, the physician or provider will determine at that time, what (if any) treatment or procedures can be safely performed based upon the specific diagnosis or reason. The physician or provider may delay treatment until after delivery. In this instance, those E/M visits would be billed as a separately identifiable service outside the global package, the procurement of the pap smear itself is bundled into the E/M and the pap test itself (e.g., code 88175) would also be billed with the diagnosis appended.
 
 
Q: When would we use ICD-10-CM code Z33.1 (pregnant state, incidental)?
 
A: In the guidelines from ICD-10-CM, instructions for Chapter 15 relating to sequencing priority state:
 
Obstetric cases require codes from Chapter 15, codes in the range O00-O9A, Pregnancy, Childbirth, and the Puerperium. Chapter 15 codes have sequencing priority over codes from other chapters. Additional codes from other chapters may be used in conjunction with Chapter 15 codes to further specify conditions. Should the provider document that the pregnancy is incidental to the encounter, then code Z33.1, Pregnant state, incidental, should be used in place of any Chapter 15 codes. It is the provider’s responsibility to state that the condition being treated is not affecting the pregnancy.
 
What this means is if the patient presents with a separately identifiable diagnosis that is not related to the pregnancy, but the patient is pregnant, code Z33.1 should be appended to the claim. A good example of this is: Patient is 23 weeks and 0/7 days pregnant … and has been diagnosed with an unspecified sprain of an unspecified ligament of the right ankle, initial encounter.
 
This would be coded as:
  • S93.401A, sprain of unspecified ligament of right ankle, initial encounter
  • Z33.1
  • Z3A.23, 23 weeks gestation of pregnancy 
 
 
Q: We have had cases where our MD has been called to the labor area (and sometimes even the ED) as the patient came in thinking she was in labor. However, labor was ruled out. Sometimes the patient just had Braxton Hicks contractions, which we have a good diagnosis to use. Other times, they thought they were leaking. We were wondering what type of diagnosis can be used for those times patients thought they were leaking but really weren’t, especially using the codes available in ICD-10-CM.
 
A: That is always a tough call, but the patient did arrive to an "emergency" type area. I have used ICD-10-CM code O99.89 (other specified diseases and conditions complicating pregnancy, childbirth, and the puerperium) and I have also used O47.- (false labor) if the provider clearly documents false labor. Good documentation from the provider is essential in getting a good diagnosis to support the medical necessity for the patient to be seen and billed for the separately identifiable E/M visit within the global care of the pregnancy. If the provider only documents signs and symptoms, then as a coder you will only code for those that are noted.
 
In addition, when filing the claim to the insurance carrier, include claim notes to also support your codes and diagnoses (e.g., vaginal leaking, pelvic pressure, etc.). This additional information added to the claim helps clarify to the third-party payer/carrier exactly what the other disease, symptom, or condition is. Don’t forget to add the Z3A.- weeks of gestation code to provide information to the carrier how far along in the pregnancy the patient is.
 

 

Editor’s note: Lori-Lynne A. Webb, CPC, CCS-P, CCP, CHDA, CDIP, COBGC, AHIMA-approved ICD-10-CM/PCS trainer, is an E/M and procedure-based coding, compliance, data charge entry, and HIPAA privacy specialist, with more than 20 years of experience. Lori-Lynne’s coding specialty is OB/GYN office/hospitalist services, maternal fetal medicine, OB/GYN oncology, urology, and general surgical coding. She can be reached via email at [email protected] or find current coding information on her blog: http://lori-lynnescodingcoachblog.blogspot.com. For more information, see the HCPro webcast Unbundle the Pregnancy Package and Manage ICD-10 Changes.

HCPro.com – JustCoding News: Outpatient

Mod 25 questions

This is coming up a lot in my family practice office. Say the patient comes in for allergies, they get an allergy shot while here (Depo Medrol). Is it appropriate to use a modifier 25? I feel like the provider should get credit for the E/M, he has to decide to do an allergy injection via his exam. Same thing happens with a trigger point injection or arthrocentesis. Sometimes those decisions are made after the exam on the same day.
I’m just wondering what is appropriate in this situation? Any advice would be appreciated.

Medical Billing and Coding Forum

Looking for Lab/Path Mentor to chat and ask questions!

Hi,

I am a new coder and have only been coding for 6 months now at my current position. Looking to connect with people who can help me improve my skills. I have looked online and there is nothing in the form of a Laboratory Science Coding Certification or Pathology Coding Certification. I really like this specialty and want to excel at what I do. If anyone is interested or has any pointers or guidance that would be great. If you are in the Bay Area would I love to meet at a local library or coffee shop and talk lab/path coding or start a lab/path group that meets once a month that would be awesome!

Look forward to meeting you fellow lab coders!

Thank you!

Natassia

Medical Billing and Coding Forum

Important Questions To Ask Before Selecting A Medical Spa

What is a Medical Spa

Medical Spas could provide outpatient cosmetic procedures. The Med spa can be described as mixture among a Medi clinic and a day spa which operates under the oversight of medical doctor. A Medical spa can focus on facial conditions like dark spots, redness, and lines that cannot be remedied in most circumstances or as effectively by an ordinary esthetician. Med spa services differ, however patients can customarily receive procedures like laser hair removal, photofacials, Radiesse as well as dermal fillers, dermal tightening and others.

Questions To Ask Prior to Choosing A Medical Spa

Ask who owns as well as if the owner operates the medical spa.
Ask if the Med Spa is owned by a doctor as well as whether the physician is genuinely overseeing the spa, and performing treatments. A medical doctor generally must oversee the treatments carried out in the medical spa, but this may not indicate the doctor is physically working at the property. Check the regulations for Med Spas in your town.

Inquire about the technology.
Study the brand of equipment they use during treatments. As the technology is quickly improving, patients demand the state of-the-art machines. More recent innovations assist to decrease pain during treatments. Inquire how recently the lasers were acquired. Prices for advanced laser machines may be very expensive. Skin cooling has become a very important aspect of current State-of-the-art laser hair removal devices. Newer laser devices can dispense significant power, resulting in high temperature near the roots of hair, while at the same time guarding the easily harmed outer area of the epidermis.

Ask who would be performing the procedures
Make sure staff have the relevant qualifications. Qualified Physicians must carry out any cosmetic injections, cosmetic fillers, and laser resurfacing procedures. State rules could vary in regards to the necessary licenses to perform laser hair removal. Again, investigate the regulations for laser skin treatments in your city. Customers typically request photos of previous patients before and after their procedures. An additional helpful question is the credentials the doctor possesses.

What are the likely outcome from a procedure.
Each persons personal scenario are unique and expectations should be considered. Knowledge regarding the treatment the patient is contemplating will help in arriving at the appropriate decision. In addition, the med spa should present a warm, comfortable atmosphere. Inquire about what results should be expected from a partcular procedure. For example, will a procedure reduce skin scarring, reduce wrinkles as well as creases near the eyes, enhance aging skin, stimulate collagen creation as well as the recovery time.

A lot of Medical Spas encourage costless cosmetic discussions to plan the best treatment course for each individual’s unique demands and desires. The best way to learn additiona information is to schedule a complimentary consultation. A consultation at a Med Spa might help to determine if a procedure can enhance the personal image, self-esteem and wellness. Enjoy the road to education and discovery of the numerous options at your local medical spa.

Want to learn additional information about Med Spa in NYC and Perlane in New York City.

Read reviews about Med Spa’s in New York City.

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Silly questions about EKG’s

What does it mean to have a ‘confirmed EKG’?

Does physician have to sign and date the EKG tracing? Where is there documentation for this.

The interpretation can be documented in the patient progress note?

Help me with my silly questions. I keep rereading the same information but I hope the way you describe it will help me out.

Thanks.

Medical Billing and Coding Forum

Job Interview Questions – What to Say in a Medical Sales Interview

Interview preparation in any industry requires that you know what questions are likely to be asked so that you can formulate answers ahead of time, and rehearse your delivery. Typical interview questions and the kind of answers hiring managers are looking for are widely available online with just a little effort, even if you are interviewing for a sales job. But, medical sales interviews can involve more specialized questions than an average sales job, depending on the area you’re in (laboratory, clinical diagnostics, biotechnology, imaging, pathology, hospital equipment, surgical supplies, medical device, or pharmaceutical), although the sales process is generally the same-the difference is in the details. And the details can be taken care of by careful research of the company and its products, goals, and culture.

Questions:

1. Are you in the right location? Will they have to relocate you? Are you even willing to move?

2. Can you travel? Most sales jobs require traveling to customers throughout your region, and medical sales are no exception.

3. Do you have the requirements? What experience/training/education do you have that qualifies you for this job?

4. Do you have the BS degree? Is it in the life sciences? A Life Science degree isn’t always necessary, but a background in chemistry or biology does help. If you don’t have the degree: if you can show specific classes you took in those areas, it increases your chances because it demonstrates some knowledge in the medical arena.

5. What have you done to prepare for this type of opportunity? Hint: Don’t say “nothing”….talk about the sales books you’ve read, the training you’ve taken, the ride-alongs you’ve done with reps in the field, and the information-gathering interviews you’ve done.

6. What are your strengths? Weaknesses? Focus your “strengths” answer to those actual strengths you have that will be a benefit in this job. Candidates usually answer the “weaknesses” with something that isn’t, like “I just work too hard,” but you could go the refreshingly honest route of naming an actual weakness that you, naturally, have already taken steps to overcome.

7. Where do you want to be in 5 years? What are you looking for?

8. How do others describe you? Before you get to the interview, ask a few friends that very question. It may surprise you, and it may give you a fantastic answer. No matter what, though, have the presence of mind to limit your “description” to qualities that would be great in a medical sales rep: energetic, smart, ambitious, dependable, a team player, a leader, loves people, loves technology, fascinated by medical breakthroughs, likes helping others, competitive, loves to travel, etc. They don’t need to know about how much you love your yoga classes, paintball weekends, or your staunch conservatism/liberalism.

9. Who would serve as your references? Be very sure that you know what your references will say about you. When you call to give them a heads up, take that opportunity to coach them on tailoring their answer to what will be the most effective for this particular job.

10. How do you handle conflict? Here’s where you give an example from your past about something that happened with a co-worker or customer, and how you successfully negotiated an agreement that everyone was happy with. Use the STAR approach to answering: State the Situation, the Task that was at hand, the Approach you took, and the Results you got.

11. What would you do…then they give you a tough sales scenario? This is a classic behavioral interview question. If you can, bring it around to something similar that did happen, and what you did about it.

12. How would you build your market? This is an excellent opportunity to introduce your 30/60/90-day sales plan, which you create out of your research on the company and the position. It’s your “to do” list for exactly what you will do during your first 3 months of employment to learn your job, learn your customers, and build your market to increase sales.

For all these questions, the key is to listen, clarify, answer and then ask how they would answer that question. You can learn a lot-which will either impress them with your initiative and willingness to learn, or give you something you can use for your next interview.

Peggy McKee is the owner and chief recruiter for PHC Consulting, a recruiting firm providing top sales talent, sales management, marketing and service / support personnel to some of the most prominent high growth companies in the medical and laboratory products industry for over 9 years!

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Took the CRC and am wondering about a couple questions…

There were a couple questions that stick out in my mind that I didn’t know the answer to and I’m wondering if anyone here knows.
1. What was the last day you could report ICD-9 codes for risk adjustment purposes? I guessed it was 1/31/16, but I don’t know. Any thoughts?
2. What is the approved resource to update and clarify the use of ICD-10? It seems to easy to say CMS transmittal…although that was my answer. Options were also NCCI edits, AHA Coding Clinic (this was my 2nd guess) and Federal Register. I feel 75% confident it is CMS…but 25% thinks maybe it is AHA. ???

Thanks!

Medical Billing and Coding Forum

HPI & ROS Questions

1. This is a new patient HPI.

The pt is a 64-year old referred by Dr. A for further evaluation and opinion regarding gross hematuria. The pt was previously seen in our urology clinic here may years ago due to an elevated PSA. He was to follow-up for repeat PSA blood test, but has done this with Dr. A. Last PSA blood test in March was 2017 was equal to 2.02 and stable. The pt presents at this timeframe because of recent hematuria. He was recently started on a blood thinner after a knee scope procedure and developed atrial fibrillation and will have cardiac ablation in the near future, but did develop hematuria since starting the blood thinner. The pt is on Tamsulosin chronically and is on Tamsulosin for a few years and is relatively satisfied with his voiding symptoms. He has had no interval urinary tract infections or hx of stones.

How many do I have in the HPI?

2. This is also a new patient.

The pt was referred for evaluation for hematuria as appreciated on UA taken November 2. The pt was also worked up at the time for a C&S of the urine which did grow out E.coli.baceteria. The pt was subsequently treated. It should be noted that the pt was actually hospitalized during this timeframe and subsequently discharged from the hospital apparently on the 6th of November. It is noted that this pt is a resident of a skilled nursing facility. He is a poor historian, suffers from dementia.

ROS: The pt is not able to verablize any symptoms to me. He does not state that is experiencing any fevers or chills, chest pain, or SOB. There is a hx of hematuria, however, the pt has not experienced any hematuria at this time.

Since this patient has dementia and the Dr can not get a full HPI or ROS, does this still count has a complete HPI and ROS? Any advice would be greatly appreciated!! Thanks

Medical Billing and Coding Forum