Click here for more sample CPC practice exam questions with Full Rationale Answers

Practice Exam

Click here for more sample CPC practice exam questions and answers with full rationale

Practice Exam

CPC Practice Exam and Study Guide Package

Practice Exam

What makes a good CPC Practice Exam? Questions and Answers with Full Rationale

CPC Exam Review Video

Laureen shows you her proprietary “Bubbling and Highlighting Technique”

Download your Free copy of my "Medical Coding From Home Ebook" at the top right corner of this page

Practice Exam

2018 CPC Practice Exam Answer Key 150 Questions With Full Rationale (HCPCS, ICD-9-CM, ICD-10, CPT Codes) Click here for more sample CPC practice exam questions with Full Rationale Answers

Practice Exam

Click here for more sample CPC practice exam questions and answers with full rationale

Online Review Sites: A Guide to Creating Compelling Physician and Medical Practice Profiles

 

How to Craft a Formidable Personal Statement for Your Review Site Profile

A Guide to Creating Compelling Physician and Medical Practice Online Profiles

Word-of-mouth referrals have long been the bread and butter of growing and maintaining a practice’s patient panel. Instead of face-to-face conversations though, much of this process now takes place publicly through online physician review sites like Vitals, ZocDoc, and Healthgrades.

So much so, that a recent survey by Software Advice found that 84 percent of patients use online reviews to evaluate physicians. And a surprising 77 percent use these reviews as their very first step in scouting out a new physician.

To really harness the power of these online platforms and attract new patients, physicians have to be proactive and find a way to stand out.

Making Your Profile Stand Out

Medical Practice Online ReviewsWith so many patients flocking to online review sites, physicians need to create profiles that rise above the rest. One way to do this and leave a lasting first impression is to customize the physician and practice profiles as much as possible.

For example, there is often a part of the profile called the “practice statement” or “physician’s biography.” If these are optional fields — which is frequently the case — it can be tempting to skip over them and leave them blank. But filling these in can actually give prospective patients an insider view of your practice and personality — all things that can be the difference between them calling you first or someone else.

A Guide to Creating Captivating Profiles

Our friends over at InboundMD have just released a step-by-step guide for physicians interested in crafting powerful online profiles and personal statements. In it, you’ll find all of the information you need including:

  • The benefits of claiming your online profiles;
  • How to identify what makes your practice unique;
  • Do’s and don’ts of writing personal statements that actually connect with patients;
  • Adapting your message for each review site’s platform; and
  • A simple checklist covering the best practices for online review sites.

 

Why Choose You?
When it comes to writing a compelling, meaningful statement about you and your practice it’s best to think of your patient’s point of view – why should they choose you? Remember your writing should impress patients, not your peers.

How-to-Craft-a-Formidable-Personal-Statement-for-Your-Review-Site-Profile-Book-Cov

Download the Guide

You can download InboundMD’s complete guide How to Craft a Formidable Personal Statement for Your Review Site Profile for free here.

Have you claimed your online physician and practice profiles? How did you customize them? Please join the conversation below.

 

— This post Online Review Sites: A Guide to Creating Compelling Physician and Medical Practice Profiles was written by Manny Oliverez and first appeared on Capture Billing. Capture Billing is a medical billing company helping medical practices get their insurance claims paid faster, easier and with less stress allowing doctors to focus on their patients.

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CPPM practice exam – 100Q vs 50Q online exams

I’m studying to take the CPPM certification test and just completed the 100 Question practice exam that I purchased with my study bundle. I was too easy to be honest. It makes me very nervous. I finished in 50 min and got a 97. Most of it was just repeating the exact same questions that were in the module tests. Word for word. I don’t feel like it’s a really good practice. Does anyone know if the 50 question practice exam is any different or better? I don’t want to pay more money to answer the same questions for the third time.

Thanks.

Medical Billing and Coding Forum

20 Best Medical Coding and Billing Programs Online

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Medical coding and billing proves that commuting to a physical campus to invest years and hefty tuition isn’t always necessary to succeed. This allied health discipline is accessible with simply a post-secondary certificate. Online schools are increasingly adding medical coding and billing programs to train students with in-demand patient recordkeeping skills. The U.S. News reported 10-year projected job growth at 15 percent for medical coders and billers. Graduates enter a changing healthcare industry where 29,000 health IT jobs will be created by 2024. According to “Coding Edge” magazine, the income potential is also exceptional with Certified Professional Coders claiming $ 47,796 on average.

In this article, we’ll distinguish the 20 Best Medical Coding and Billing Programs Online to aid your collegiate search. Making our list began with the CAHIIM Program Directory to find schools meeting health information management training standards. We narrowed down to distance programs available at least 90 percent online, excluding applied practicum. Each certificate or degree had to contain 20+ credits and fulfill the requirements for AHIMA and/or AAPC certification. Then, we configured the list’s order using rankings from the U.S. News, Forbes, Niche, and other media publications. Particular attention was given to class size, job placement, starting salary, retention, and transferability.

Without further introduction, we present the

20 Best Medical Coding and Billing Programs Online:

1. Rutgers University

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Belonging to the Association of American Universities (AAU), Rutgers University is a prestigious public, sea-grant RU/VH research powerhouse endowed for $ 1 billion to educate over 67,000 students from New Brunswick, New Jersey, and beyond. The U.S. News and World Report ranked Rutgers as the 25th Top Public University nationwide. Holding Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) accreditation, the School of Health Professions offers a 21-credit Medical Coding Certificate primarily online. Students master appropriate ICD-10-CM coding schemes to pass the CCA certification examination.

Online Tuition: $ 367 (in-state) or $ 862 (out-of-state) per credit

Learn more about Rutgers University’s Medical Coding and Billing Online Program here

2. Florida A&M University

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Endowed for $ 127 million, Florida A&M University is a public, land-grant Historically Black Colleges and Universities (HBCU) founded in 1887 that’s serving over 9,900 students face-to-face in Tallahassee and online. The U.S. News and World Report recognized Florida A&M University as America’s seventh Best Historically Black College. Within the CAHIIM-accredited School of Allied Health Sciences, online students could earn the Medical Coding Certificate. The program’s self-paced, 15-week online modules train students to accurately apply inpatient and outpatient procedure codes.

Online Tuition: $ 151 (in-state) or $ 549 (out-of-state) per credit

Learn more about Florida A&M University’s Medical Coding and Billing Online Program here.

3. CUNY School of Professional Studies

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Located in Midtown Manhattan, the City University of New York (CUNY) School of Professional Studies opened in 2003 as a public, co-educational distance learning center with over 2,000 credit students. According to the U.S. News and World Report, the School of Professional Studies delivers the 11th Best Online Undergraduate Programs nationally. One such offering is the 20-month, CAHIIM-aligned Online Certificate in Medical Coding. Students are given interviews with Mount Sinai or Bronx-Lebanon Hospital for paid coding apprenticeships.

Online Tuition: $ 275 (in-state) or $ 560 (out-of-state) per credit

Learn more about the CUNY School of Professional Studies Medical Coding and Billing Online Program here.

4. University of Cincinnati

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Educating over 44,300 students, the University of Cincinnati is Ohio’s oldest and second-largest public, space-grant research institution with campuses in Uptown, Blue Ash, Batavia, Reading, and online. The U.S. News honored UC as America’s 64th top public school and 90th most veteran-friendly college. Through the Clermont College, the CAHIIM-accredited Health Division confers a Certificate in Medical Biller/Coder online. The open-admission program spans 12 months to teach healthcare’s recordkeeping and reimbursement strategies.

Online Tuition: $ 222 (in-state) or $ 523 (out-of-state) per credit

Learn more about the University of Cincinati’s Medical Coding and Billing Online Program here.

5. Indiana University – Purdue University Indianapolis

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Featuring 200+ programs, Indiana University – Purdue University Indianapolis is a merger between two premier public, co-educational institutions to educate over 30,100 students from the world’s “Racing Capital” and online. Indiana University – Purdue University Indianapolis (IUPUI) was crowned the country’s 106th Best Public University by the U.S. News and World Report. With CAHIIM accreditation, the School of Informatics and Computing gives a 26-credit Medical Coding Certificate. Online coursework will sharpen ICD and CPT coding expertise before a culminating supervised practicum.

Online Tuition: $ 266 (in-state) or $ 957 (out-of-state) per credit

Learn more about Indiana University – Purdue University Indianapolis’ Medical Coding and Billing Online Program here.

6. Great Falls College Montana State University

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Established in 1969, Great Falls College Montana State University is a public, two-year institution affiliated with Montana State University that’s educating over 4,700 students across the Billings Metro and virtually. The U.S. News and World Report applauded Montana State University as the 118th Top Public University. Online students can pursue the Health Information Coding Specialist Certificate in three terms for 47 credits. The program maintains CAHIIM and AHIMA approval for entry-level clinical IT jobs.

Online Tuition: $ 161 (in-state) or $ 265 (out-of-state) per credit

Learn more about Great Falls College Montana State University’s Medical Coding and Billing Online Program here.

7. Alfred State College

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As the SUNY College of Technology, Alfred State College offers publicly funded, tech-oriented programs in 70+ fields to over 3,500 students in rural Upstate New York. According to the U.S. News and World Report, Alfred State University is the North’s sixth Top Public College and sixth Best School for Veterans. With 85 percent retention, the CAHIIM-accredited Health Information Technology program offers an online Coding Reimbursement Specialist Certificate. Aspiring CPC professionals will complete a 160-hour supervised practice experience.

Online Tuition: $ 270 (in-state) or $ 406 (out-of-state) per credit

Learn more about Alfred State College’s Medical Coding and Billing Online Program here.

8. St. Catherine University

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Proclaimed the “Nation’s Largest College for Women,” St. Catherine University is a private, nonprofit liberal arts institution enrolling over 5,000 females in Minnesota’s Twin Cities Metro and online. St. Catherine University was chosen as the Midwest’s 15th Best College and 13th Top Value by the U.S. News and World Report. The College of Adults maintains CAHIIM accreditation for Health Information Technology programs, including an Online Coding Specialist Certificate. Finishing this 36-credit curriculum on CPT and ICD coding takes 45 weeks on average.

Online Tuition: $ 680 per credit

Learn more about St. Catherine University’s Medical Coding and Billing Online Program here.

9. Keiser University

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Celebrating its 40th anniversary, Keiser University is a private, nonprofit institution catering to over 16,900 non-traditional students in Fort Lauderdale, Daytona Beach, Lakeland, Orlando, Tampa, and online. According to the U.S. News and World Report, Keiser stands as the 23rd Best Southern School and 11th Top Value. With CAHIIM approval, the 60-credit Associate of Science (A.S.) in Medical Administrative Billing & Coding degree is delivered online. Courses like medical ethics, pharmacology, and human anatomy culminate with an externship.

Online Tuition: $ 669 per credit

Learn more about Keiser University’s Medical Coding and Billing Online Program here.

10. Fisher College

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Ideally situated on Boston’s famous Beacon Street, Fisher College is a private, nonprofit institution tracing back to 1903 that’s enrolling over 2,500 daytime, evening, and online students. Fisher is the North’s 31st Best College with the 180th Best Online Undergraduate Orograms according to the U.S. News and World Report. The School of Accelerated & Professional Studies holds CAHIIM accreditation for its 37-credit Medical Coding Certificate. Online learners spend 18 months part-time learning to appropriately record diagnostic data for AAPC credentialing.

Online Tuition: $ 369 per credit

Learn more about Fisher College’s Medical Coding and Billing Online Program here.

11. Weber State University

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Affiliated with the Church of Jesus Christ of Latter-day Saints since 1889, Weber State University is a public, co-educational institution enrolling over 26,600 students from Ogden, Utah, to Davis County and online. The U.S. News and World Report picked Weber as the West’s 76th Best University. Over 30 weeks, online students can finish the Certificate of Proficiency in Healthcare Coding for the CCA exam. Admission to the CAHIIM-accredited HIM program requires a medical terminology prerequisite.

Online Tuition: $ 252 per credit

Learn more about Weber State University’s Medical Coding and Billing Online Program here.

12. DeVry University

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Owned by one of North America’s largest publicly held education groups, DeVry University provides for-profit online education for over 42,000 students from its Downers Grove headquarters in Illinois. The U.S. News and World Report commends DeVry for America’s 120th Best Online Undergraduate Teaching. Within the CAHIIM-accredited College of Health Sciences, the Medical Billing and Coding Certificate takes 12 months. The 10-course online program equips health information technicians with today’s ICD-10 coding standards.

Online Tuition: $ 609 per credit ($ 250 for active-duty military)

Learn more about DeVry University’s Medical Coding and Billing Online Program here.

13. North Dakota State College of Science

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Boasting a 98 percent placement rate, the North Dakota State College of Science enrolls over 3,100 as a two-year, public school in Wahpeton. North Dakota State College of Science was ranked #3 Nationally by the Washington Monthly based on the Community College Survey of Student Engagement. Holding CAHIIM approval, the Health Science Cluster confers a 41-credit Medical Coding Certificate online. Virtual labs and an applied practicum ensure necessary skills for AHIMA designations.

Online Tuition: $ 155 (in-state) or $ 365 (out-of-state) per credit

Learn more about North Dakota State college of Science’s Medical Coding and Billing Online Program here.

14. National American University

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Founded by Clarence Jacobson in 1941, National American University is an independent, for-profit institution in Rapid City, South Dakota, with 33 U.S. locations to educate over 8,000. Crowned a “Top 25 Best Buy,” National American University was graded A+ for campus quality and A- for diversity by Niche. With CAHIIM accreditation, the Online Healthcare Coding Diploma trains students to properly coordinate electronic health records. The 63-credit curriculum includes online coding labs and one practicum placement.

Online Tuition: $ 373 per credit

Learn more about National American University’s Medical Coding and Billing Online Program here.

15. Charter Oak State College

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With enrollment surpassing 2,200, Charter Oak State College is a public, co-educational liberal arts school coordinated by the Connecticut Board of Regents for education in New Britain and online. On Forbes, Charter Oak ranked #2 among “Great Colleges for Adults Returning to School.” Boasting an average starting salary of $ 37,000, the CAHIIM-accredited college confers a 21-credit Certificate in Medical Coding online. Courses will transfer into the A.S. Health Information Management Major.

Online Tuition: $ 287 (in-state) or 377 (out-of-state) per credit

Learn more about Charter Oak State College’s Medical Coding and Billing Online Program here.

16. University of Alaska Southeast

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Chartered in 1972, the University of Alaska Southeast is a four-year public institution located in Juneau that’s also educating over 3,700 students in Sitka, Ketchikan, and online. Niche selected the University of Alaska Southeast as America’s 84th “Best Online College” with B+ professors. The Health Information Management Division holds CAHIIM accreditation for an Online Coding Specialist Certificate. The 30-credit curriculum opens entry-level jobs in clinics, veterinary hospitals, behavioral health facilities, and more.

Online Tuition: $ 212 (in-state) or $ 678 (out-of-state) per credit

Learn more about the University of Alaska Southeast’s Medical Coding and Billing Online Programs here.

17. St. Petersburg College

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Opened in 1927, St. Petersburg College is a public, state-funded higher learning institution serving 65,000 students in sunny Central Florida and online via the ANGEL system. In “Community College Week,” St. Petersburg College ranked 10th in America for number of associate degrees conferred. The CAHIIM-accredited Health Information Technology Department awards a 37-credit Medical Coder Certificate online. Students complete two professional practica to better understand the application of numerical codes.

Online Tuition: $ 122 (in-state) or $ 425 (out-of-state) per credit

Learn more about St. Petersburg College Medical Coding and Billing Online Programs here.

18. Lone Star College

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Based in North Harris just 20 miles north of Houston, Lone Star College offers 110+ programs to approximately 18,400 students as a public, state-funded community college system. The Chronicle of Higher Education recognized LSC for America’s third highest international student enrollment. Leading to CCA certification, the Coding Certificate is offered by the Health, Emergency, and Personal Services Division. The 15-month, CAHIIM-approved curriculum is mostly online with practicum at clinical affiliates.

Online Tuition: $ 164 (in-state) or $ 250 (out-of-state) per credit

Learn more about Lone Star College’s Medical Coding and Billing Online Program here.

19. Mercy College of Ohio

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Following the Sisters of Mercy tradition, Mercy College of Ohio is a private, nonprofit Catholic health sciences institution with 17 academic programs in Toledo, Youngstown, and online. On Niche, Mercy was declared America’s 113th “Best Online College” and 115th “Best Test Optional School.” Requiring 26 credits, Mercy’s Medical Coding Certificate is available online for CCA exam preparation. The CAHIIM-approved curriculum was updated to include the ICD-10 coding system.

Online Tuition: $ 396 per credit

Learn more about Mercy College of Ohio’s Medical Coding and Billing Online Program here.

20. Rasmussen College

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Owned by the Public Benefit Corporation, Rasmussen College is a for-profit distance learning institution based in Bloomington, Minnesota, with 17 satellites to educate over 13,600 students. Inside Higher Ed declared that “Rasmussen proves bigger isn’t always better.” As America’s 13th Best Online Value, Rasmussen houses a Medical Billing and Coding Certificate in its CAHIIM-accredited School of Health Sciences. Graduates of the nine-month program achieve a median salary of $ 31,454 with employers like the Mayo Clinic and Sanford Health.

Online Tuition: $ 310 per credit

Learn more about Rasmussen College’s Medical Coding and Billing Online Program here.

Top Medical Coding Schools

Don’t Just Look at Your Online Patient Reviews, Find Ways to Get More of Them [Infographic]

10 Heart Stopping Facts About Your Healthcare Practice’s Online Reputation

Doctors and practice managers know that their patients are online and that reviews can affect the business. Afterall, 85% of doctors say that they proactively check online reviews about themselves.

That’s great but, you need to go one step further. The most important thing about online reviews isn’t mitigating the bad ones, it’s solicitation.

Only 10% of patients will actually leave a review for their doctor online so it’s important to develop a plan to encourage them to share their experiences online.

Negative reviews can only hurt you if you’re not counteracting them with an overwhelming number of positive reviews. Potential patients are more likely to trust you when they see both good and bad especially if you make an effort to interact with them.

And that’s the key – don’t just look at your reviews, be personable and find ways to get more of them because the online health of your practice depends on it.

Check out the infographic below for the 10 Heart Stopping Facts About Your Healthcare Practice’s Online Reputation.

10 Heart Stopping Facts About Your Healthcare Practices Online Reputation

— This post Don’t Just Look at Your Online Patient Reviews, Find Ways to Get More of Them [Infographic] was written by Nathan Miloszewski and first appeared on Capture Billing. Capture Billing is a medical billing company helping medical practices get their insurance claims paid faster, easier and with less stress allowing doctors to focus on their patients.

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What Are The Best Medical Billing and Coding Programs Online?

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Medical coding and billing is one of the few well-paid, in-demand healthcare jobs requiring solely a post-secondary certificate or associate degree at most. Good Financial Cents listed medical coder as the 20th “Best Job without a College Degree,” providing an average certified salary of $ 46,800. Online education is ideal for this digital IT profession that’s focused on the accurate organization of electronic health records. Online courses can train medical coding and billing staff to translate patients’ diagnoses and procedures into alphanumeric codes to file health insurance claims. As the health informatics field expands faster-than-average by 15 percent, the availability of online medical coding and billing options is becoming staggering. In this article, we’ll help point you to six of the best online colleges for tomorrow’s medical IT staff.

Herzing University

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Headquartered in Menomonee Falls, Wisconsin, Herzing University is a private, nonprofit HLC-accredited training institute that’s seen enrollment skyrocket by 260 percent since 2001. The U.S. News recognized Herzing for delivering America’s 142nd best online undergrad programs for $ 550 per credit hour. Adhering to the CAHIIM Academic Competencies, Herzing offers a 44-credit Diploma in Insurance Billing and Coding Specialist online over 12 months. Online courses like diagnosis coding and pathophysiology lead to a four-credit internship or research project and CCSA certification. Herzing undergraduates could also pursue the 61-credit A.A.S. Insurance Billing and Coding or 124-credit B.S. in Health Information Management.

Learn more about the Medical Billing and Coding Programs Online at Herzing University here.

Indiana University

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Endowed for $ 1.57 billion, Indiana University is a public, nine-campus teaching system in the APLU that’s regionally accredited to educate around 89,170 undergrad Hoosiers total. Graded America’s 27th “Top Public University” on Niche, IU offers the 54th best online undergraduate programs according to the U.S. News. The School of Informatics and Computing places CCA certification in reach for online learners with the 32-week Medical Coding Certificate. Full- or part-time students join each Fall to audit inpatient and outpatient health records. After the culminating, four-credit coding practicum, students can advance into the B.S. in Informatics – HealthCare Information Technology.

Learn more about the Medical Billing and Coding Programs Online at Indiana University here.

Keiser University

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Called the Keiser Institute of Technology until 1986, Keiser University is a private, nonprofit and nonsectarian SACS-accredited institution in Fort Lauderdale that’s educating nearly 18,000 Seahawks at an average net price of $ 21,129. Deemed America’s 30th “Best Online College” on Niche, Keiser is ranked the South’s 11th top value by the U.S. News. Distance learners could obtain the A.S. in Medical Administrative Billing & Coding, which meets CAHIIM standards. Conducted in English or Español, the 60-credit program features online courses from CPT-4 coding to medical ethics before an externship. Coders also have 100 percent job placement after the A.S. in Health Information Management.

Learn more about the Medical Billing and Coding Programs Online at Keiser University here.

Hunter College

 

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As a public, co-educational CUNY constituent, Hunter College is located on Manhattan’s Upper East Side near Lenox Hill to educate over 15,500 undergrad Hawks on a $ 99 million endowment. Ranked America’s 86th “Most Liberal College” on Niche, Hunter is the North’s 11th top public university according to the U.S. News. For $ 4,300 total, students can pursue the five-course Medical Coding & Billing Certificate in 80 hours online. Hunter also as a Combined Certificate in Outpatient and Inpatient Medical Billing for $ 5,300. Students progress through online modules like medical terminology and ICD-10 coding for CPC credentialing with exam discounts.

Learn more about Medical Billing and Coding Programs at Hunter College here.

St. Petersburg College

 

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Holding SACS and CAHIIM accreditation, St. Petersburg College is a public, four-year member of the Florida College System founded in 1927 that’s serving around 65,000 undergrads from Seminole to Clearwater and online. Crowned America’s 105th “Best Online College” on Niche, SPC ranked among Community College Week’s top 100 associate degree producers. Online learners could prepare for the CCA exam by completing the 37-credit Medical Coder Certificate and its two professional practica. Credits transfer seamlessly into the 70-credit Online Health Information Technology A.S. program, which has a 100 percent RHIT pass rate. There’s even a Health Data Management Advanced Technical Certificate.

Learn more about Medical Billing and Coding Programs at St. Petersburg College here.

Pace University

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Attracting around 12,700 Setters from all 50 states, Pace University is a private, nonsectarian ECAC institution tracing back to 1906 that’s located in Lower Manhattan with extensions in Pleasantville and online. Chosen as America’s 51st “Most Diverse College” on Niche, Pace is recognized by the U.S. News for the 36th best online undergrad offerings. Online students develop their e-portfolio with the asynchronous, nine-month Medical Billing & Coding Certificate program. Registering for the $ 3,995 program allows high school graduates to qualify for five certifications, including CCS and CPC-P. For taking the CEHRS exam, choose Pace’s seven-month Online Electronic Medical Records Specialist Certificate.
Learn more about Medical Billing and Coding Programs at Pace University here.

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Separating the good online medical coding and billing programs from the bad isn’t too difficult. Make certain you place accreditation, whether regional or national, at the top of your list to avoid registering at unaccredited diploma mills. Other important factors to search for are CPC certification rates, job placement, financial aid, awards or rankings, online technology, and curricular flexibility. Some honorable mentions to our above list include St. Catherine University, Drexel University, Central Texas College, Kaplan University, and Trident Technical College. The AAPC also offers online medical coding courses that cost members just $ 2,195 total for mastering ICD-10 classification.

Related Links

The 20 Best Medical Coding and Billing Programs Online

Top Medical Coding Schools

Infographic: How Patients Use Online Research

How Patients Use Online Medical Research

Trust and Ease of Use are Key

If you think patients aren’t researching their healthcare options online, think again.

A new study shows just how much patients are relying on the Internet when making healthcare decisions. The sixth annual Makovsky/Kelton “Pulse of Online Search” Survey interviewed 1,035 Americans and found that 61 percent look to the web first when trying to identify symptoms of a potential disease or condition.

Let’s look at more findings from the survey.

What Patients Search For

The survey looked at several factors, including patient online search preferences and who they turn to for healthcare guidance.

Patients go online at various points in their healthcare journey. The study found that:

  • 60 percent conduct research prior to a doctor’s appointment
  • 62 percent research a treatment prescribed by a doctor
  • 50 percent explore alternative or holistic solutions

When respondents were asked to identify the first thing they would search for if they had just developed a medical condition, 32 percent said they would search for symptoms. Twenty-nine percent said treatment options would be at the top of their list.

Of those who would look for treatment options first, 68 percent noted it was because they wanted to decide on the best treatment. More than half of the respondents wanted to find out if there was a cure for their disease or condition.

Trust and Ease of Use Matter

Whether patients are in the doctor’s office or online, trusted relationships and easily accessible information matter.

When patients were asked how much they would trust certain sources in regards to medication information, they identified trusting the following either “a good amount” or “completely:”

  • Doctor – 95 percent
  • Pharmacist – 85 percent
  • An article or website like WebMD, Wikipedia, or AARP – 60 percent
  • A family member, friend, or contact – 56 percent
  • A peer recommendation online (via Facebook, YouTube, message board) – 24 percent

In terms of the most visited website, WebMD ranked the highest at 53 percent. As far as why patients opted to visit WebMD for healthcare information, the responses included:

  • 39 percent said it was because the site was trustworthy
  • 56 percent said it was easy to use
  • 27 percent said it was the first web link that populated during an online search

And with the growing popularity of blogs, patients are looking there for information too. Forty-five percent of patients who read healthcare-related blogs do so because they are easy to use. Thirty-nine percent said blogs contain the information they need to know.

The survey covers much more about patients’ online search habits. You can see it in its entirety here. Below is an infographic that summarizes the findings nicely as well.

Did these survey results surprise you? Have you seen an increase in patients performing online research? Please tell me in the comments below!

Makovsky Health - Searching for Health Guidance Infographic

 

— This post Infographic: How Patients Use Online Research was written by Manny Oliverez and first appeared on Capture Billing. Capture Billing is a medical billing company helping medical practices get their insurance claims paid faster, easier and with less stress allowing doctors to focus on their patients.

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20 Best Medical Coding and Billing Programs Online of 2016

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Medical coding and billing proves that commuting to a physical campus to invest years and hefty tuition isn’t always necessary to succeed. This allied health discipline is accessible with simply a post-secondary certificate. Online schools are increasingly adding medical coding and billing programs to train students with in-demand patient recordkeeping skills. The U.S. News reported 10-year projected job growth at 15 percent for medical coders and billers. Graduates enter a changing healthcare industry where 29,000 health IT jobs will be created by 2024. According to “Coding Edge” magazine, the income potential is also exceptional with Certified Professional Coders claiming $ 47,796 on average.

In this article, we’ll distinguish the 20 Best Medical Coding and Billing Programs Online to aid your collegiate search. Making our list began with the CAHIIM Program Directory to find schools meeting health information management training standards. We narrowed down to distance programs available at least 90 percent online, excluding applied practicum. Each certificate or degree had to contain 20+ credits and fulfill the requirements for AHIMA and/or AAPC certification. Then, we configured the list’s order using rankings from the U.S. News, Forbes, Niche, and other media publications. Particular attention was given to class size, job placement, starting salary, retention, and transferability.

Without further introduction, we present the

20 Best Medical Coding and Billing Programs Online:

1. Rutgers University

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Belonging to the Association of American Universities (AAU), Rutgers University is a prestigious public, sea-grant RU/VH research powerhouse endowed for $ 1 billion to educate over 67,000 students from New Brunswick, New Jersey, and beyond. The U.S. News and World Report ranked Rutgers as the 25th Top Public University nationwide. Holding Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) accreditation, the School of Health Professions offers a 21-credit Medical Coding Certificate primarily online. Students master appropriate ICD-10-CM coding schemes to pass the CCA certification examination.

Online Tuition: $ 367 (in-state) or $ 862 (out-of-state) per credit

Learn more about Rutgers University’s Medical Coding and Billing Online Program here

2. Florida A&M University

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Endowed for $ 127 million, Florida A&M University is a public, land-grant Historically Black Colleges and Universities (HBCU) founded in 1887 that’s serving over 9,900 students face-to-face in Tallahassee and online. The U.S. News and World Report recognized Florida A&M University as America’s seventh Best Historically Black College. Within the CAHIIM-accredited School of Allied Health Sciences, online students could earn the Medical Coding Certificate. The program’s self-paced, 15-week online modules train students to accurately apply inpatient and outpatient procedure codes.

Online Tuition: $ 151 (in-state) or $ 549 (out-of-state) per credit

Learn more about Florida A&M University’s Medical Coding and Billing Online Program here.

3. CUNY School of Professional Studies

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Located in Midtown Manhattan, the City University of New York (CUNY) School of Professional Studies opened in 2003 as a public, co-educational distance learning center with over 2,000 credit students. According to the U.S. News and World Report, the School of Professional Studies delivers the 11th Best Online Undergraduate Programs nationally. One such offering is the 20-month, CAHIIM-aligned Online Certificate in Medical Coding. Students are given interviews with Mount Sinai or Bronx-Lebanon Hospital for paid coding apprenticeships.

Online Tuition: $ 275 (in-state) or $ 560 (out-of-state) per credit

Learn more about the CUNY School of Professional Studies Medical Coding and Billing Online Program here.

4. University of Cincinnati

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Educating over 44,300 students, the University of Cincinnati is Ohio’s oldest and second-largest public, space-grant research institution with campuses in Uptown, Blue Ash, Batavia, Reading, and online. The U.S. News honored UC as America’s 64th top public school and 90th most veteran-friendly college. Through the Clermont College, the CAHIIM-accredited Health Division confers a Certificate in Medical Biller/Coder online. The open-admission program spans 12 months to teach healthcare’s recordkeeping and reimbursement strategies.

Online Tuition: $ 222 (in-state) or $ 523 (out-of-state) per credit

Learn more about the University of Cincinati’s Medical Coding and Billing Online Program here.

5. Indiana University – Purdue University Indianapolis

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Featuring 200+ programs, Indiana University – Purdue University Indianapolis is a merger between two premier public, co-educational institutions to educate over 30,100 students from the world’s “Racing Capital” and online. Indiana University – Purdue University Indianapolis (IUPUI) was crowned the country’s 106th Best Public University by the U.S. News and World Report. With CAHIIM accreditation, the School of Informatics and Computing gives a 26-credit Medical Coding Certificate. Online coursework will sharpen ICD and CPT coding expertise before a culminating supervised practicum.

Online Tuition: $ 266 (in-state) or $ 957 (out-of-state) per credit

Learn more about Indiana University – Purdue University Indianapolis’ Medical Coding and Billing Online Program here.

6. Great Falls College Montana State University

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Established in 1969, Great Falls College Montana State University is a public, two-year institution affiliated with Montana State University that’s educating over 4,700 students across the Billings Metro and virtually. The U.S. News and World Report applauded Montana State University as the 118th Top Public University. Online students can pursue the Health Information Coding Specialist Certificate in three terms for 47 credits. The program maintains CAHIIM and AHIMA approval for entry-level clinical IT jobs.

Online Tuition: $ 161 (in-state) or $ 265 (out-of-state) per credit

Learn more about Great Falls College Montana State University’s Medical Coding and Billing Online Program here.

7. Alfred State College

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As the SUNY College of Technology, Alfred State College offers publicly funded, tech-oriented programs in 70+ fields to over 3,500 students in rural Upstate New York. According to the U.S. News and World Report, Alfred State University is the North’s sixth Top Public College and sixth Best School for Veterans. With 85 percent retention, the CAHIIM-accredited Health Information Technology program offers an online Coding Reimbursement Specialist Certificate. Aspiring CPC professionals will complete a 160-hour supervised practice experience.

Online Tuition: $ 270 (in-state) or $ 406 (out-of-state) per credit

Learn more about Alfred State College’s Medical Coding and Billing Online Program here.

8. St. Catherine University

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Proclaimed the “Nation’s Largest College for Women,” St. Catherine University is a private, nonprofit liberal arts institution enrolling over 5,000 females in Minnesota’s Twin Cities Metro and online. St. Catherine University was chosen as the Midwest’s 15th Best College and 13th Top Value by the U.S. News and World Report. The College of Adults maintains CAHIIM accreditation for Health Information Technology programs, including an Online Coding Specialist Certificate. Finishing this 36-credit curriculum on CPT and ICD coding takes 45 weeks on average.

Online Tuition: $ 680 per credit

Learn more about St. Catherine University’s Medical Coding and Billing Online Program here.

9. Keiser University

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Celebrating its 40th anniversary, Keiser University is a private, nonprofit institution catering to over 16,900 non-traditional students in Fort Lauderdale, Daytona Beach, Lakeland, Orlando, Tampa, and online. According to the U.S. News and World Report, Keiser stands as the 23rd Best Southern School and 11th Top Value. With CAHIIM approval, the 60-credit Associate of Science (A.S.) in Medical Administrative Billing & Coding degree is delivered online. Courses like medical ethics, pharmacology, and human anatomy culminate with an externship.

Online Tuition: $ 669 per credit

Learn more about Keiser University’s Medical Coding and Billing Online Program here.

10. Fisher College

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Ideally situated on Boston’s famous Beacon Street, Fisher College is a private, nonprofit institution tracing back to 1903 that’s enrolling over 2,500 daytime, evening, and online students. Fisher is the North’s 31st Best College with the 180th Best Online Undergraduate Orograms according to the U.S. News and World Report. The School of Accelerated & Professional Studies holds CAHIIM accreditation for its 37-credit Medical Coding Certificate. Online learners spend 18 months part-time learning to appropriately record diagnostic data for AAPC credentialing.

Online Tuition: $ 369 per credit

Learn more about Fisher College’s Medical Coding and Billing Online Program here.

11. Weber State University

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Affiliated with the Church of Jesus Christ of Latter-day Saints since 1889, Weber State University is a public, co-educational institution enrolling over 26,600 students from Ogden, Utah, to Davis County and online. The U.S. News and World Report picked Weber as the West’s 76th Best University. Over 30 weeks, online students can finish the Certificate of Proficiency in Healthcare Coding for the CCA exam. Admission to the CAHIIM-accredited HIM program requires a medical terminology prerequisite.

Online Tuition: $ 252 per credit

Learn more about Weber State University’s Medical Coding and Billing Online Program here.

12. DeVry University

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Owned by one of North America’s largest publicly held education groups, DeVry University provides for-profit online education for over 42,000 students from its Downers Grove headquarters in Illinois. The U.S. News and World Report commends DeVry for America’s 120th Best Online Undergraduate Teaching. Within the CAHIIM-accredited College of Health Sciences, the Medical Billing and Coding Certificate takes 12 months. The 10-course online program equips health information technicians with today’s ICD-10 coding standards.

Online Tuition: $ 609 per credit ($ 250 for active-duty military)

Learn more about DeVry University’s Medical Coding and Billing Online Program here.

13. North Dakota State College of Science

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Boasting a 98 percent placement rate, the North Dakota State College of Science enrolls over 3,100 as a two-year, public school in Wahpeton. North Dakota State College of Science was ranked #3 Nationally by the Washington Monthly based on the Community College Survey of Student Engagement. Holding CAHIIM approval, the Health Science Cluster confers a 41-credit Medical Coding Certificate online. Virtual labs and an applied practicum ensure necessary skills for AHIMA designations.

Online Tuition: $ 155 (in-state) or $ 365 (out-of-state) per credit

Learn more about North Dakota State college of Science’s Medical Coding and Billing Online Program here.

14. National American University

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Founded by Clarence Jacobson in 1941, National American University is an independent, for-profit institution in Rapid City, South Dakota, with 33 U.S. locations to educate over 8,000. Crowned a “Top 25 Best Buy,” National American University was graded A+ for campus quality and A- for diversity by Niche. With CAHIIM accreditation, the Online Healthcare Coding Diploma trains students to properly coordinate electronic health records. The 63-credit curriculum includes online coding labs and one practicum placement.

Online Tuition: $ 373 per credit

Learn more about National American University’s Medical Coding and Billing Online Program here.

15. Charter Oak State College

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With enrollment surpassing 2,200, Charter Oak State College is a public, co-educational liberal arts school coordinated by the Connecticut Board of Regents for education in New Britain and online. On Forbes, Charter Oak ranked #2 among “Great Colleges for Adults Returning to School.” Boasting an average starting salary of $ 37,000, the CAHIIM-accredited college confers a 21-credit Certificate in Medical Coding online. Courses will transfer into the A.S. Health Information Management Major.

Online Tuition: $ 287 (in-state) or 377 (out-of-state) per credit

Learn more about Charter Oak State College’s Medical Coding and Billing Online Program here.

16. University of Alaska Southeast

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Chartered in 1972, the University of Alaska Southeast is a four-year public institution located in Juneau that’s also educating over 3,700 students in Sitka, Ketchikan, and online. Niche selected the University of Alaska Southeast as America’s 84th “Best Online College” with B+ professors. The Health Information Management Division holds CAHIIM accreditation for an Online Coding Specialist Certificate. The 30-credit curriculum opens entry-level jobs in clinics, veterinary hospitals, behavioral health facilities, and more.

Online Tuition: $ 212 (in-state) or $ 678 (out-of-state) per credit

Learn more about the University of Alaska Southeast’s Medical Coding and Billing Online Programs here.

17. St. Petersburg College

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Opened in 1927, St. Petersburg College is a public, state-funded higher learning institution serving 65,000 students in sunny Central Florida and online via the ANGEL system. In “Community College Week,” St. Petersburg College ranked 10th in America for number of associate degrees conferred. The CAHIIM-accredited Health Information Technology Department awards a 37-credit Medical Coder Certificate online. Students complete two professional practica to better understand the application of numerical codes.

Online Tuition: $ 122 (in-state) or $ 425 (out-of-state) per credit

Learn more about St. Petersburg College Medical Coding and Billing Online Programs here.

18. Lone Star College

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Based in North Harris just 20 miles north of Houston, Lone Star College offers 110+ programs to approximately 18,400 students as a public, state-funded community college system. The Chronicle of Higher Education recognized LSC for America’s third highest international student enrollment. Leading to CCA certification, the Coding Certificate is offered by the Health, Emergency, and Personal Services Division. The 15-month, CAHIIM-approved curriculum is mostly online with practicum at clinical affiliates.

Online Tuition: $ 164 (in-state) or $ 250 (out-of-state) per credit

Learn more about Lone Star College’s Medical Coding and Billing Online Program here.

19. Mercy College of Ohio

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Following the Sisters of Mercy tradition, Mercy College of Ohio is a private, nonprofit Catholic health sciences institution with 17 academic programs in Toledo, Youngstown, and online. On Niche, Mercy was declared America’s 113th “Best Online College” and 115th “Best Test Optional School.” Requiring 26 credits, Mercy’s Medical Coding Certificate is available online for CCA exam preparation. The CAHIIM-approved curriculum was updated to include the ICD-10 coding system.

Online Tuition: $ 396 per credit

Learn more about Mercy College of Ohio’s Medical Coding and Billing Online Program here.

20. Rasmussen College

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Owned by the Public Benefit Corporation, Rasmussen College is a for-profit distance learning institution based in Bloomington, Minnesota, with 17 satellites to educate over 13,600 students. Inside Higher Ed declared that “Rasmussen proves bigger isn’t always better.” As America’s 13th Best Online Value, Rasmussen houses a Medical Billing and Coding Certificate in its CAHIIM-accredited School of Health Sciences. Graduates of the nine-month program achieve a median salary of $ 31,454 with employers like the Mayo Clinic and Sanford Health.

Online Tuition: $ 310 per credit

Learn more about Rasmussen College’s Medical Coding and Billing Online Program here.

Top Medical Coding Schools

5 Strategies for Protecting Your Professional Reputation Online

5 Strategies for protecting your professional reputation online

Reputation management has never been more important for medical professionals. All the rules of a doctor’s pre-Internet reputation apply, and there are some new things to think about, too. In fact, a properly managed professional reputation online is one of the cornerstones of a solid growth plan for a 21st century doctor’s office—your online presence involves a whole lot more than your own website, and patients are looking everywhere.

Here are five ways you should be managing your online reputation. The work doesn’t end with these, but they’re a solid start to get you and your practice on the way to healthy growth.

1. Claim Your Profiles on “Find a Doctor” Sites and Directories Across the Web

There are dozens of sites out there that patients use to find, evaluate, and contact physicians, and a few like ZocDoc and HealthGrades are essential for a growing practice. There are even more business-listing sites and services, including Google’s own business listing service and an array of third-party sites. If you’re practicing medicine in your own office or clinic, chances are you have a profile on these sites whether or not you know it.

The first step in online reputation management is claiming your profile on all of the “find a doctor” and business-listing sites. If you don’t claim it, you can’t control the information presented, and much of what gets posted is bound to be inaccurate. Take control of your profiles, and you have more control over your medical practice itself.

2. Update Your Physician and Doctor’s Office Profiles Regularly

Now that your profiles are claimed, you need to make sure they all have accurate information about your medical office’s location, hours, contact info, etc. You should regularly update your profiles any time there’s a change, and make sure any personal physician profiles you claim or create are properly linked to your practice’s listing, if you’re using a different business name for your office or clinic (e.g. Dr. Mark E. Pruzansky needs to make sure his profile is consistent with the HandSport Surgery Institute).

You can find, claim, and update your profiles manually if you want, but there are software options that can make it much easier. With literally hundreds of different places on the web where you might be listed, the software option tends to be a major time and cost-saver in the long run.

3. Keep a Constant Eye On Your Medical Practice Profiles

That software will come in handy again when it comes to monitoring your online profiles. You should get a notification any time someone else makes a change to your profile, such as adding a review or comment, asking a question, “flagging” you for any reason, or if changes are made by the site hosting your profile. This gives you the opportunity to quickly step in and correct any inaccurate information, answer any questions, and respond to any comments/reviews in a prompt and professional manner.

Again, you want to control the information that’s posted about you online as much as you can, and monitoring your physician and medical practice profiles will go a long way towards making that a reality.

4. Let Your Patients Know That Their Opinion Matters

Your waiting room area(s) should have tasteful signage or other collateral reminding patients that what they say online truly matters to your business. For example, Dr. Brian Zelasko let’s patients know where they can place reviews and join discussions, and shows them that sharing their positive experiences online will actually help you make the practice better (and of course, encourage patients to speak to you or someone in your office immediately if they have a negative experience—those are actually great opportunity to turn a disgruntled patient into a lifelong evangelist).

5. Have an In-Office Staff member In Charge of Solicitation

Don’t stop with in-office signage. Develop a plan for following up with patients to make sure they were pleased with the service they received, and to encourage them to share their experiences online. An email a day or two after a visit to your office, postcards offering free flu shots with a reminder to rate you on HealthGrades, even a follow-up phone call when appropriate can improve your patients’ perception and motivate them to say so in public, where it matters most to your practice.

Putting a specific point-person in charge of this will free up your time and make sure it actually gets done because the best of plans is useless if it isn’t consciously carried out. Sort of like your medical practice’s online reputation…

Are you managing your practice’s online presence? Tell me about your experiences in the comments below.

— This post 5 Strategies for Protecting Your Professional Reputation Online was written by Garrett Smith and first appeared on Capture Billing. Capture Billing is a medical billing company helping medical practices get their insurance claims paid faster, easier and with less stress allowing doctors to focus on their patients.

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Online Reputation Management and Patient Acquisition Go Hand In Hand

Online Reputation Management and Patient Acquisition

Online Reputation Management and Patient Acquisition

Online Reputation Management and Patient Acquisition Go Hand In Hand

Reputation management has always been vital for healthcare professionals. Bedside manner, patient word of mouth, and reputation among your colleagues all factor into your medical practice’s growth. Building the career, business, and practice you want has always meant building and maintaining a positive reputation.

It’s no different in the Digital Age.

Your online reputation doesn’t always go hand in hand with your real-life patients’ perception, though. Offline, your reputation grows as a direct result of the care you provide to patients in your office. Online, your reputation can take on a life of its own due to the multitude of outlets patients now have to rate, review and discuss the care you provide. That’s why you need to reach out and take control of your online reputation, or it might end up controlling your practice.

 

Patients Don’t Just Rely On Word-Of-Mouth Anymore

Patients talk. They always have, and they always will. If your patients love the medical care and the personal attention you provide, you can bet their friends and family are going to hear about it—and if they have a negative experience, they’ll be talking about that, too. These days, though, many of those conversations will happen on social media instead of in person, with more than a third of people in the US saying they already use social media to gather healthcare information.

Today’s patients also go a whole lot further than simply asking their friends for doctor recommendations. Those recommendations are just starting points for the research patients do via search engines and healthcare-oriented websites. Before they contact your office, they’re likely to look for other reviews, to learn more about your background and your medical practice, and to see if your online profiles provide a sense of transparency and help build trust. An online reputation that helps build trust helps you acquire more patients, plain and simple.

It makes perfect sense, too, whether you’re selecting a doctor, a restaurant, or an auto mechanic. Given the choice of three providers, all recommended by friends, would you choose the one with a shaky online reputation, the one with limited online presence, or the one with plenty of available information and outstanding reviews?

In fact, a study conducted by Michael Luca of Harvard Business School found that earning one extra star on Yelp led to a 5-9% revenue boost. For healthcare professionals, ensuring you have a strong profile with a positive rating not only on Yelp but on sites like Healthgrades and ZocDoc can be a major boost to your practice. Ensuring that your profiles and your reputation on these sites reflects how you want patients to view you and your medical practice is an essential part of modern patient acquisition.

 

Search Engines Like Highly-Rated Medical Offices, Too

The benefits of actively managing your online reputation don’t end with direct patient acquisition. Not only are you more likely to compare favorably to other doctors with a strong online reputation, but you’re more likely to be found in the first place.

Google and other search engines read the web just like patients. Well, not just like patients, but they use a set of algorithms to determine which doctor offices and specialists patients are most likely to engage with. Those algorithms examine the same things patients examine—how complete your online profiles are, your reviews and ratings, how many other reputable healthcare sites point back to your doctor’s office website, and what people are saying about you online.

All of that information determines which medical practices, clinics, and hospitals are shown at the top of search results, and which are relegated to the search result pages no one ever sees (it depends on who you ask, but fewer than 10% of patients will ever go past the first page of search results—that’s the first ten results!). So managing your online reputation not only ensures you have a better chance of acquiring new patients when they look you up, it also means you have a better chance of patients learning about you when they don’t have a referral.

 

Manage Your Reputation, Grow Your Practice

The choice is pretty clear. Take an active hand in managing your online reputation, and growing your practice will be a whole lot easier. Let your reputation management lag, and your waiting room will empty out while your revenue dwindles. We think healthy growth is the better option, don’t you?

What are you currently doing in your medical practice? Leave me your thoughts below.

 

— This post Online Reputation Management and Patient Acquisition Go Hand In Hand was written by Garrett Smith and first appeared on Capture Billing. Capture Billing is a medical billing company helping medical practices get their insurance claims paid faster, easier and with less stress allowing doctors to focus on their patients.

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