I am a graduate of the Advanced Medical Coding program at Madison College and have my CPC-a license.
I am also enrolled in AAPC’s online internship Practicode.
I am seeking a position to get me back into the world of healthcare after taking a few years off to raise my family.

Hopefully my resume attached correctly, if it’s not viewable please email me and I can send it on to you.

I’ve also copied it below for viewing.

I look forward to hearing from you.

Sincerely,

Katie Reynolds
[email protected]

Katie Reynolds

Dear Madam or Sir,

I am a graduate of the Medical Coding Specialist program at Madison College and went on to continue my education in the Advanced courses offered in Medical Coding. I am currently enrolled in the online internship Practicode with the American Academy of Professional Coders. This internship has served as a great refresher on coding while I’ve been staying home to raise my children for the past few years. I’ve also stayed busy with volunteer work during this time.

I have eight years of insurance and office experience, seven of which were with Government contracts for TRICARE, TRICARE For Life, working with Veterans and coordinating benefits with Medicare, Medicaid and private insurers. This experience, along with my education in medical coding, in addition to my experience with claim adjustments, offsets and reimbursement on medical claims, general office duties, prove that I am an ideal candidate. My experience in addressing billing issues, coding complications, error checking, breakdown of billing, working with different departments and staff, organizing charts and appointments all showcase a high attention to detail in everything that I do.

I look forward to hearing from you.

Sincerely,

Katie Reynolds
CPC-a

[email protected]
608-772-1556

Enclosure: resume

Katie Reynolds
Objective
To obtain a position where my education as a Medical Coder and my background in work experience can be utilized

Education
Madison College – Madison, Wisconsin August 2006 – December 2010

Medical Coding Specialist – Graduated December 2009
Advanced Medical Coding Specialist – Graduated December 2010
ICD-10 Code Set Training – June 2015
AAPC online internship Practicode – October 2018 – Current

Special awards: National Honor Society Member, Phi Theta Kappa chapter

Work Experience
Department of Veterans Affairs, NCCPAC – Middleton, Wisconsin February 2010 – October 2011 Financial Administrative Assistant; Medical, then Pharmacy- Full time, 40+hours/weekly
• Entered data, CPT and ICD-9 codes into electronic claims system
• Billed electronic medical and pharmacy claims to private insurance payors
• Follow-up on late payments
UW Health, Gastroenterology – Madison, Wisconsin
Scheduler- Full Time January 2009 – February 2010
• Using the EPIC system, accessed patient charts, scheduled gastroenterology services
• Reviewed surgery reports, communicated with physicians and clinical staff on follow-up care
• Made and received phone calls, directed to proper departments
• Reviewed surgery preparations with patients, filled prescriptions (under direction of physician)
• General office duties – filing, faxing, paperwork
Greater Insurance Service, Inc. – Madison, Wisconsin
Life and Health Support Specialist- Full time, 40+hours/weekly February 2008 – January 2009

• Worked with insurance companies to coordinate benefits and follow up on claims
• Expedited benefits information for customers and insurance companies
• Answered busy, 10-line switchboard telephone in addition to personal lines
• Managed house accounts, improved response time and established higher overall customer satisfaction
• Provided customized support to more than 30 agents with specialized spreadsheets, streamlined presentations and insurance quotes
• Involved in benefit fairs around Wisconsin, educating individuals on health insurance and benefits

Wisconsin Physicians Service – Madison, Wisconsin
Customer Service/Insurance Advisor- Full time, 40+hours/weekly October 2002 – February 2008

• Specialized in TRICARE, TRICARE For Life support; gave information on claims, billing and breakdown of billing of medical procedures
• Initiated procedures to correct overbilled or questionable claims
• Sent underpaid claims through for adjustments, reviewed claims for overpayment, scrubbed new claims, reprocessed incorrectly denied claims
• Represented part of an analytical thinking group that specialized in maintaining changing governmental standards for the industry
• Involved in special projects designed to streamline company procedures. Reduced paperwork and helped launch more efficient ways of getting things done
• Supported the training of new employees on company procedures and trained peers on how to improve quality and efficiency
• Resolved customer/beneficiary complaints with fast thinking and informed decisions
• ISO-9000 certification
– Supervisors: Rani Connelly, Janet Reddick
Computer Skills
Microsoft Windows 2003 and 2007: Word, Excel, Power Point, and Outlook. Epic and WISCR-IT knowledge.
Volunteer Work
Served on the board at local AAPC chapter as Educational Officer in 2013 and various committees over the past few years

Assisted my former Madison College instructor with prepping exam information for new medical coding students
Computer lab assistant at local elementary school
Weekly Volunteer at 4- year-old Kindergarten (2015-2016)
Classroom volunteer at local elementary school
AWANA co-leader at local church
LOGOS co-leader at local church